Case Date:

11/3/2023

Storm drains are covered with grass cuttings.

Case Date:

4/20/2023

Storm drain has been blocked and will cause excessive water pooling when it rains. This is on the north side of the house-5th Street.

Case Date:

5/9/2023

Cone and blocks are still in the storm drain on the north side of the house. This will cause pooling of water when it rains.

Case Date:

4/10/2024

Similar to issue #187906. Under-driveway pipe is essentially prevented from draining. It is on the 5th Street side in the back yard of the stated address.

Case Date:

8/20/2025

There was a flood in this house in April of this year. We informed Orion as soon as we discovered that it was flooding. They came and claimed they resolved it by sucking up the water in the basement and dumping it for the sump pump to push it into the city sewer, and they set a dehumidifier that we did not provide. They said this issue was resolved, but there was still obvious water in the dry walls, and they did not address the leak at all. We made the leak abundantly clear. I showed them that I put tape over the leak to try to stop the water from coming in, and they left it there. It is still there to this day. The leak came from the block wall in the basement, and the water streamed throughout the unfinished section as well as into the finished bedroom. The water settled by the drain in the bedroom and the drain in the unfinished section. They saw all of this, and never came back to check for water in the dry wall or baseboards. This is as far as they went with this issue. We received no instructions for how to prevent mold from growing, and there was no concern expressed for this possibility although the pictures show that there was water seeping through the walls. Months later, we have discovered that there is now severe mold growth in the basement. It is on the doors, baseboards, ceilings, and personal items. The most severe portion of the basement affected by the mold is the bedroom. The unfinished section shows obvious signs of a leak in the drop ceiling due to water marks.There is also mold growth on the block wall. The bedroom also has water marks on the ceiling, and the use of a moisture detection device shows that there is moisture in the ceiling likely caused by a leak which was concealed by the drop ceiling. The moisture also reaches up 3 feet in the dry wall in the bedroom. The bathroom was not flooded as severely as the bedroom, so there is less mold growth, but there are still signs of mold in the baseboards where the water ran through to the lowest point which was the drain in the bedroom. By evaluating all of these factors, it is clear that it was not any environment issue that caused mold, rather it was the unresolved leak in the block wall, the leak hidden by the drop ceiling, and the unresolved issues from the flood such as the saturated drywall and baseboards. We would like to have a city code inspector come take a look at this and confirm these statements.

Case Date:

11/13/2015

He left a VM indicating he has property at 104 S Jefferson and there are drainage issues between the city and the edge of the grass. He called Street Dept first but was told it was a utility issue.

Case Date:

11/12/2015

There is a drainage problem between the yard and the street.

Case Date:

4/6/2024

Not sure this is city or homeowner issue. Pooling water in ROW. This is the downhill side of a driveway and instead of draining it fills up after each rain, since the roadside gutter has been filled in. There are other examples of this in Green Acres. Reporting it in case something can be done.

Case Date:

1/20/2024

Looks like there is a pipe burst in the backyard of this property I own

Case Date:

7/1/2023

Storm sewers are blocked by debris on the streets causing water backup on the road. The street needs to be cleaned and debris removed from storm grates.