Case Date:

3/10/2025

Neighbor has blown a huge pile of leaves into the easement, causing water to pile up around utility boxes.

Case Date:

12/29/2023

K bap changed owner October 2 month ago. New sign and corporation name,owner name and kitchen equipment. There was bakery sandwich shop. Now they hook up deep fryer machine and wok. She use a lot of oil for food Did you check grease trap?

Case Date:

1/4/2019

Runoff from country club golf course into my back yard. Crafters Court (The Highlands).

Case Date:

6/30/2025

Two large storm drains in my back yard have significant erosion around them. The worse one (pictured) has a foot wide by 5 foot long by 2 feet deep hole next to it where stormwater is entering this hole rather than entering into the drainage system. I'm afraid to mess with it myself, so I was hoping that the city can either take care of it or give me guidance on what to do.

Case Date:

2/27/2019

Live in Prospect Hill and have noticed the storm sewer drains have not been cleaned . Many of them are caked with mud, twigs etc.

Case Date:

11/8/2016

The construction remediation materials protecting a storm sewer drain back near the railroad tracks has been disreguarded and run over by the Duke trucks. This is at a low spot and often floods. The staw baffles and warning posts have been flattened by the work equipment. I pointed it out to crew members and they did not show concern or fix it.

Case Date:

7/28/2025

Rain patterns are changing. My neighborhood has no storm water drainage. The water flows down from N Dunn unabated. All my neighbors and I have done remediation but the volume of water flowing across our properties has dramatically increased. All of us have experienced flooding. I have lived in my house for 21 years. I have never had a flood in my basement. I have had two in the past month. We pay every month for storm water removal in our utilities bill, but in truth all the cost has actually fallen to the home owners. Please look into this. We all feel that storm water needs to be captured at N Dunn St. I look forward to your response.

Case Date:

2/14/2025

Have been dealing with water issue on Grant & Kirkwood sidewalk. It appears it’s coming from below ground and would like to meet on-site with someone from city utilities that can help resolve this issue. It’s particularly a problem when temps fall below freezing. Thank you.

Case Date:

4/4/2025

We have a drainage pipe? That runs under our ground and out to 10th street. Us custodians try to keep the ditch clean across the yard, but the pipe is so clogged with sand and dirt we’re getting a deep pond after a rain. When the pond water goes over our hill it takes debris with it onto our sidewalk and sometimes to the city bus stop. Is this something you can help with? Thanks!

Case Date:

7/30/2014

Ms Kim left a voice message this morning. I returned her call this afternoon and she explained she is concerned with the runoff in their back yard. Their neighbor put logs along their back yard and it pushes the runoff over into her back yard. She wants to know if they can do this. I told her this is probably an issue between the neighbors but I would be happy to come out and look at it.