Case Date:

2/26/2020

I am a homeowner with storm drainage infrastructure running alongside and underneath my yard. The majority of the Cascade Neighborhood drains though here and the conduit along Skyline is crumbling and heavily damaged. This needs to be repaired in order to accommodate the volume of water now common in our storms. Further, I am concerned that the underground portion is compromised. I see several sinkholes in my yard from subsidence. There are actually two conduits running though - one from alongside my yard, and another that runs from across the street in my neighbors yard. Additionally, there was a portion of erosion along my back fenceline that had eroded around a city sewer access point. Since the city came to fill this, I have had flooding in my garage - correlated to this directly. I have owned my home for over 10 years and am noticing the impacts of hydrostatic pressure in my basement - am issue I’ve never had before. I am concerned that the many city lines that run though my yard are compromised- leading to this problem. I would greatly appreciate meeting with a utilities manager to discuss these issues and have a scope of these lines performed.

Case Date:

10/31/2019

My basement has flooded due to street runoff twice within the last 7 years and has ruined my furnace and water heater. I am requesting the city pour a curb along the front of my street where my house is facing to prevent future damage.

Case Date:

6/25/2019

Storm drainage (and even some lighter rainstorms) has repeatedly been eroding and flooding our backyard and street. The recent storms have heightened our concern at the impact runoff water and debris is having on our home/yard, our neighbors yard, and the street below us. The elevation of our yard and street is lower than that of the woods behind us and the street above us (Georgetown Road). All of the water from these locations has eroded channels and pools in their yards, guiding the water into our yard. The water pools in our backyard, increasingly threatening our house. In addition to the large volume of water this forces on our yard and street, we are bombarded by leaves, large sticks, and other misc. debris. This debris clogs the sewer drains at the other end of our street and clutters the street. The amount of water runoff continues to increase on a daily rate and has started to erode dirt in both our and our neighbors front lawns, leading us to believe that increased drainage at the street above or our street are required. If not, alternate solutions and suggestions are requested. If city help is not possible, than approval for commercial drainage/directing of the water through our yard and into the street is requested for approval. Additional videos and photos can be provided.

Case Date:

2/8/2019

There is no drainage system on Olive street just south of Hillside. Additionally, Ridgemont Ct runoff gathers here as well. Cars try to drive through wich causes waves to sending more water into the effected houses. 18" in the street. Years of neighbors and past residents call for help have garnered no response from the city.