Case Date:

11/18/2024

Patterson Pointe Senior Residence is a smoke free building, however occupants of unit 410 have been smoking in their apartment since they moved in which was July 2024. The occupants are a man and woman, and they both smoke. I live on the same floor; and at time the hallway is foggy with smoke. It is a fire hazard...the management has been told at least 5 times since July, each time she said she talked to them. They have not stopped...The lease is clear that violation of the smoking policy will result in immediate eviction. Please help us with this problem...thank you

Case Date:

2/10/2022

The Avenue refuses to fix their faulty fire alarm system and may be abusing it. Residents do not know if the alarms are real or not. This is resulting in people staying in their apartments when the alarm goes off. This is extremely dangerous and people’s lives may be at stake. The Avenue is solely responsible for this mess

Case Date:

2/11/2022

This apartment complex refuses to update their fire alarms. Residents are forced to wake up at 2 AM only to have a false alarm. Lazy management refuses to fix it.

Case Date:

2/28/2025

All the building have exposed romex at least 12ft on outsides of building no conduit some wires are lose

Case Date:

3/31/2025

#201240 was a report regarding exposed wires around Reserve on third. The apartment has done nothing to address this so far. The 30 day window has passed.

Case Date:

3/31/2025

Broken flower light Wire is exposed and possibly still hot. Near the bus stop

Case Date:

4/1/2025

Broken outlet on the north side of building at 575 South Park ridge road

Case Date:

5/6/2025

Broken landscaping light across from the bus stop.

Case Date:

5/6/2025

No attempt to fix the exposed romex around all the building.

Case Date:

5/7/2025

How is this both safe, and not a hazard. The far back building behind office near spillway. Update 5/7/2025… The meters are unattached from the building as of right now. Duke is planning on coming out next week to reattach to the building. Maintenance personnel is going to contact me once it is reattached