Case Date:

2/18/2021

Hi, I work in a commercial building at 800 S College. Our building was recently sold to Storage Express and they have proven to be negligent in terms of snow removal. They have failed to clear our whole lot these past two weeks (leaving not enough cleared spaces for our business needs) and I have now had to twice dig out our one handicapped parking space by hand. We have addressed this with them in person and they were not responsive to our concerns. We are responsible for clearing our immediate walkway, but they are responsible for lot clearing and maintenance as per our lease. Our building is almost entirely service professions (massage, salon, barbers), and we have many older clients and folks with mobility issues and it is becoming a safety hazard. I am aware HAND handles residential citations, but am unaware of the proper channel (if any) for commercial properties. Would gladly accept any assistance. Thanks so much!

Case Date:

2/21/2021

Sidewalks not being cleared of snow 2212 E Queens Way

Case Date:

9/24/2021

Retaining wall is collapsing on NW corner of property and has fallen into the sidewalk preventing pedestrian and wheelchair passage.

Case Date:

11/13/2021

No sidewalk available when turning left onto 10th Street off of N. Smith Road. I often come close to getting hit by cars when walking a short-section on this part of 10th Street that has no sidewalk on either side. As a disabled person, I find this even more frustrating. Please consider installing sidewalk on the South-side of 10th Street on this section (on the back-side of the self storage facility on N. Smith Road, that may vbe seen from 10th Street). Thank you.

Case Date:

1/19/2024

Outdoor the city please remind property owners of their obligation to clear their sidewalks with 24 hours of snow falling? Thank you.

Case Date:

1/24/2024

There is a loose person hole cover on the sidewalk at 3rd and Madison, northeast corner,near the entrance to the pedestrian overpass in front of the empty building that used to house a motorcycle store.

Case Date:

2/7/2024

Over grown weeds in yard. Can’t see if anyone is walking on the sidewalk if entering walker street. Been that way for years. For the pedestrian safety the weeds need taken down

Case Date:

3/21/2024

Both sides of the sidewalk on 17th street are being blocked off for fiber internet installation causing wheelchairs to have to walk in the road. A violation of the ADA and a safety risk for city residents in general.

Case Date:

4/24/2024

Large stones have fallen off adjacent wall and are blocking sidewalk. Thank you. There is no contact person, address, or even photo. Not sure what to do with this one but to close it???

Case Date:

4/24/2024

On the north side of West Second Street, just west of the B Line, large stones have fallen off an adjacent wall and are blocking the sidewalk.