Case Date:

1/28/2026

7th St has alternate street side parking. With the recent snowfall, cars on the parked side were boxed in, and snow on the no parking side was pushed onto previously cleared sidewalk, according to my renter. That mean it is full of ice clumps, making it impossible for she or me to remove. Can the city actually remove some of the snow for us - we know the first effort was to clear streets, but it impossible lift for a senior to clear twice the height of packed road snow on the sidewalk.

Case Date:

4/7/2026

Elevator repair for 6-8 weeks. Zero compensation. Tenant is 90 years old and uses a walker.

Case Date:

5/1/2026

My son is a player at BHSN and a paying member of the Cascades golf course (as required in order for him to play here during the golf season). Last week his team had a match at the golf course. Tee time was 315 and the boys were required to be off the course by 530 in order for league play. My parents came to watch him play. My parents are 69 and 74 and my dad is on dialysis with 4 blockages in his heart. He OBVIOUSLY cannot walk a golf course. My mother had contacted the course the day before to see if they could reserve a cart and was told ‘you don’t need to reserve one, it will be no problem just come in and get one and it will be $16’. On the day of the match, she showed up and went inside to get a cart and was told by the people working that day that there were no carts available because they had league that night. My mom then asked about what she was told the day before and the gentleman working the counter said ‘we don’t rent carts for high school matches. Sorry’. Sherie. Explained that my dad was a dialysis patient and unable to walk the course and he again said ‘sorry’ and dismissed her. The picture I have attached shows where all the carts were lined up at 515 when we came off the course. There were carts that were lined up in front of the clubhouse the whole time the boys were playing waiting for the league - which again DID NOT START until after the boys were off the course. There were carts available but they would not rent them but rather let them sit there for over 2 hours waiting for league players to arrive. We have been notified by the coach that this may be a “new” expectation from the course from here on out as they had changed the rules without discussing this with the high school. This is a CITY OWNED COURSE therefore there should be an expectation that the course is expected to follow the American Disability Act legislation. Players of any age can play golf whether they can walk the course or not. This is unacceptable and a complete disregard for ADA legislation which are federal laws - not local. We were not asking for anything for free. We understood we would be paying for a cart but the fact that multiple carts sat there for hours not being used but not available to someone with an obvious disability is not only morally unacceptable but appears it may be illegal as well. This is blatant discrimination against someone with a disability. In addition, my son is a paying member of this club yet I am Now being told that we can not even practice on this course as we have in previous years. This is unacceptable in multiple ways. I expect a response

Case Date:

2/21/2017

I use a power wheelchair, and it is very difficult for me to navigate the route to school due to several very uneven sidewalks and curbs. My Mom and I took pictures of the worst places, and I'll send them block by block. This first one is of the curb/alley of the block I live on.

Case Date:

2/21/2017

Uneven sidewalk near my house on W. 4th

Case Date:

2/21/2017

This is one of the sidewalks on my route to school, the library, the grocery story. It is so uneven that I have a very hard time navigating it in my power chair.

Case Date:

2/21/2017

This sidewalk is so uneven that I cannot navigate it safely with my power chair. Even if we are going to the WonderLab, we usually cross to the south side of the street for this block and then back to the north side again to continue on our way.

Case Date:

2/21/2017

This curb is quite difficult to navigate in a power chair.

Case Date:

7/25/2017

downtown on the square, in front of the "tap" nightclub (across from chase bank), today i noticed that there isn't enough room between a bike at a bike rack there and the outdoor enclosure for tables at the tap. there might be enough room for a regular wheelchair to get thru, but not a large wheelchair. and i am referring to someone who would be passing by there (not going to the tap). even though i am not in a wheelchair, that's what it looks like, so someone might want to measure the area there for a.d.a. compliance, please. thanks

Case Date:

7/26/2017

Many trees and shrubs have caused walking on the sidewalks hazardous and difficult - especially in the dark. The streets are narrow and animals are constantly abound, making an option to walk on the road undesirable.