- Case Date:
- 7/9/2024
Garbage is all over the back of the lot. It looks like a dump. It is covering the woods and smells really terrible. There has been a person(s) living back there and they have a restraining order against them. The property is covered with trash, food, furniture, and needles. It is a hazardous area. The woods keep it covered during this time of the year, but when the leaves are gone it is really obvious that it is being used as a place to live.
Potholes, Other Street Repair
W 11th St
- Case Date:
- 7/9/2024
The city’s fiber project made a bunch of small holes in W 11th ST and filled them in with small river rick. As expected, they are washing out in the rain and leaving deep holes. Please repair!
Water Utility Billing Problems
4778 E Donington DR
- Case Date:
- 7/9/2024
Hello -
We are submitting a complaint against the City of Bloomington Utilities for the following reasons:
1. We were notified in February 2024 of a 40 g/h increase in our flow, while we were out of the state on vacation, via a door tag, not a notice to our email or even a phone call, which are on our account, a door tag.
2. We have called Customer Support three times to get this resolved, as we have not identified a leak inside the house nor outside the house between the reader and the house, which we utilized Aim To Please as our contractor to check everything in the house.
3. The number of times we were told to check our toilets and got brushed off was disrespectful and patronizing, as we utilized Aim to Please to check the toilets via a Dye test and there was no dye leakage after 20 minutes in any toilet.
4. Our March (5), April (4), May (7), and June (4), and July (5) are higher than all the months prior a full year to date. However, it's not a constant leak, they are sporadic. I.e. - while I was putting my kids to bed at 9pm on Friday, June 14th, there was a spike of 400 g/h for under an hour and then it went back down. There was nothing running in terms of faucets or outside spigots.
5. Even with all of our work on our end, and the conversations with CBU Customer Support, the fact that CBU won't consider that we have a malfunctioning reader, is simply astounding. To not even consider the possibility of it, and have a denialist mentality does not, to me, show customer support or attention.
We would appreciate a review and investigation of our reader and our usage reports to better understand these spikes. Additionally, we would appreciate a review of our billing because we are now paying quite a bit more for water than we did for the first two years of our ownership of this house.
Please contact me for further conversation and happy to meet someone at the property.
Blocked Sidewalk
1009 N Monroe ST
- Case Date:
- 7/9/2024
Fiber project was blocking the sidewalk on N Monroe at approximately 5:10pm 7/8. No signs or barricades were present.
Other
Pete Ellis Dr & Amy Ln
- Case Date:
- 7/9/2024
Clarification of ticket# 190254
Hidden homeless encampment of 2 people. Located in woods at corner of “The Crossing @ PeteEllis”, 812-339-1400. This spot is a heavily used Pete Ellis pedestrian crossing that should be free of distraction and threat.
Street Trees
2540 E Clay CT
- Case Date:
- 7/9/2024
A couple of trees fell in the woods that border my property in between 3897 S Claybridge anda the assisted living facility. The house is rented and I don’t know the owners. One of the trees is blocking the sidewalk. Yesterday, I witnessed a mom with a little kid on a trike going into the street to try to get around it with a vehicle having to swerve to not hit them. I am concerned because there are a lot of folks who use the sidewalk and a high level of traffic, which increases the odds of an accident.
- Case Date:
- 7/8/2024
Please inspect the tree behind the New Hope dumpster that is on Park District strip of land. The tree is severally leaning and resting against another. It might be compromised due to last weeks storm. It might have been responsible for a smashed car windshield. If not there is some dead branches that are a risk to the New Hope staff and client parking on the North side of the property.
Sidewalk Requests
2787 W Bloomfield Rd
- Case Date:
- 7/8/2024
I've noticed a lot of people walking from the apartment complex out to the main road on this street and I wanted to send a report to see if someone could either trim the foliage to ensure people can walk on the side of the road or if a sidewalk could be created down South Oakdale Drive to protect pedestrians. Thank you!
Excessive Growth
323 S Davisson ST
- Case Date:
- 7/8/2024
City ally I keep 2/3 mowed used to be 3/4 but overgrowth keeps on coming. Poison Ivy is also growing in the overgrowth. To my knowledge, no one has touched it this growing season. It’s out of control. It is also in the way of the service I pay to mow the city alley , my yard and the tree lot out front. I also have concerns about the growth on the side of the house that is entwined in the utility lines.
Blocked Sidewalk
213 S Grant ST
- Case Date:
- 7/8/2024
New BRU burger building has multiple downspouts that drain directly onto the Grant Street sidewalk. I don't believe this is allowed with new construction?