Water Utility Billing Problems
- Case Date:
- 10/10/2017
To whom it may concern,
I received a water bill that stated that my house used 15 units of water, when we average around 4 units. I called to discuss this bill and had an extremely poor experience. I was connected to a customer service representative, Laurie, who treated me very unprofessionally. As I was explaining my situation, Laurie devalued my statements, spoke over me, laughed at me, and negated everything that I said.
To say that I am disappointed with the quality of service is an understatement. I have always had a positive experience with the City of Bloomington, however, this was an anomaly. I hope that the proper actions will be taken.
Thank you.
Street Lights
1317-1399 West 7th Street
- Case Date:
- 10/11/2017
Last night a semi going north on Ritter Street made a turn onto W. 7th Street. When they did this, the trailer brushed against the wood light pole. This resulted in the pole being pushed to the east which pulled the power wiring out of the cobra head light fixture. The pole may need replaced along with the wires, which are hanging loose.
Traffic Signals
233 N Adams ST
- Case Date:
- 10/11/2017
Last night a semi drove through the neighborhood. When they turned from W.7th Street to go south on Adams Street, they knocked over the stop sign located at the southwest corner of the intersection of 7th & Adams. It will need reset.
Street Lights
104 E 19th ST
- Case Date:
- 10/11/2017
Cobra Head lights out on east side of road along North Walnut in front of motels between 19th St. and By-Pass
- Case Date:
- 10/11/2017
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619-320-1646
- Case Date:
- 10/11/2017
Trash bin by street
- Case Date:
- 10/11/2017
Trash bins by street
- Case Date:
- 10/11/2017
Trash bins by street
- Case Date:
- 10/11/2017
Trash bins by street
- Case Date:
- 10/11/2017
Trash bins by street