Case Date:

4/28/2025

Hello, 7 or 8 months ago I asked Xfinity/Comcast to correct a hanging cable of theirs after a storm knock a big tree limb into a telephone pole that took power and other cables out. Everything was repaired by Metronet & the Power Company but Xfinity/Comcast never came. It left a long cable that just hangs on our property is very annoying (and dangerous) when we are working, mowing, playing with grandson, etc. Xfinity/Comcast was contacted (claim #ECM0010285921) to come out and correct it, but they never did. It took a while to talk to a real person and even then it took so much explaining ever & over again through several transfers. You ever try to talk or chat with Xfinity/Comcast when you don't have an account with them? (I do not have an account with them) They ask over & over again for an account number! Very frustrating. After 45 minutes I was able to state my case about the hanging cable, they said they would send someone out but would have to have the "ok" from the City of Bloomington. I don't know what has happen since that day, but nothing has been done about it. I was hoping by emailing you we could get something done about it or help me on how to do so. It is an eyesore to look at, dangerous & annoying. Thanks for any help or advice you may have. Richard & Denise Keist 1224 N State St rick.keist@mymetronet.net

Case Date:

7/4/2012

The entrance to the Kroger shopping center near Walnut and Rohrer Rd. is very dangerous. The Westbound left turn lane on the Rohrer Rd entrance has lost its lane designating paint, and Westbound cars entering the left turn lane are confronted with Eastbound traffic that is not alerted to the existence of a turn lane facing them. I have sxperienced several near-misses, and believe that unless the painting on the lanes is refreshed and visible there is a real danger of a head-on at that point. Help!

Case Date:

6/29/2012

The corner of Broadmoor and East Oakland Avenue has had I don't know how many accidents mostly due to the bush on the South side of the intersection. If coming off Broadmoor you cannot see past the bush without putting your nose out into traffic on Oakland Avenue. This bush should eith be removed or trimmed way back so you can see oncoming traffic on East Oakland Avenue.

Case Date:

6/28/2012

The sidewalk is completely obstructed by bushes and trees along the north side of Walpole Lane right about 4405 E Walpole

Case Date:

6/28/2012

Missing crosswalk sign on Rogers at B-Line Trail crossing (the sign about yielding). Where did it go?

Case Date:

6/28/2012

The sidewalk on the south side of the street between the BLine trail and Morton street has an accumulation of sand at the midpoint. The amount is enough to prevent being able to walk on that section of the sidewalk. thank you!

Case Date:

6/26/2012

10th street between Walnut and Indiana needs more pedestrian crosswalks; there many points that are difficult and often times dangerous to cross.

Case Date:

6/25/2012

Last Friday, an IMI concrete truck dumped its load on Spicewood Lane. IMI did a poor job of cleaning it and left the gravel in the curb. The gravel is damaging the new surface of Spicewood Lane. IMI has not responded to my requests to clean the street. I tried to upload a photo but it did not work. Could you contact them about it? Thanks, John Kennedy 2607 Spicewood Ln

Case Date:

6/19/2012

Caller wanted us to know there is a hole in the sidewalk on Fairview between Patterson & Allen (next to the playground at the Great Harvest Church). He said is is large enough that someone could trip and get injured.

Case Date:

6/18/2012

At the intersection of Pete Ellis Dr. and 10th St there are no markings to separate turning traffic from non-turning traffic; however, two lanes of cars form, and confusion as to which lane is to be used for continuing north on Pete Ellis is not uncommon. Today we were involved in another close call in which the car next to us also went straight. This resulted in angry honking from the other car, as it always does, even though I believe we were correct. Please mark the lanes in this intersection!!!