Case Date:

8/1/2017

The leasing office and pool building of Woodbridge Apartments has restrooms you can get trapped in. There are two restrooms, one mens and one womens, that connect to the exterior (on the pool side) and the interior (on the leasing office side). During normal business hours you can easily enter and exit the restrooms without a key from the interior, leasing office, side. You can also enter the restroom without a key from the pool side, but in order to return to the pool you must use a key that tenants have been given. This creates an environment you can get trapped in. Once the office is closed, it is impossible to leave the restroom through the door that is normally unlocked during the day. If you accidentally enter from the pool side without having a key, once the door closes you'll be trapped until someone finds you. Surely this is unsafe and not up to code. I'm reporting this anonymously as I am a tenant and do not want to cause trouble with the landlord. Thanks for your time.

Case Date:

11/6/2012

I emailed a couple days ago about my service and having problems with my billing situations. I received one bill since I moved in and after I paid it i did not receive anymore. I was called and informed that I owe 140 odd dollars on this account, which i have no problem with since it is what is due. The only problem is the bill that I got for the first month at this location must have a different account number than where I am currently being charged because when I look up the balance it states zero. Is there anyway I can get my actual account number so I can pay this off. I tried to call today but the office was closed due to elections, but i would probably need my account number anyways to pay it. I would greatly appreciate your help in this situation, somewhere down the road things must have gotten switched around or confused. Thank you for your time. Devin Parsons 730 W. 17th St. 47404

Case Date:

12/19/2014

Please help me to understand my water bill and why I am continuing to be charged. My name is Bob Schimp account # 33653-019 and own 522 Graham Place. Parker Real Estate manages the property and has continued to pay the utility bills sent to them. They have been instructed not to have the water turned on. The previous tenant was evicted and left a water bill of $159 and the water was disconnected for non-payment. In September or October I was working in the unit and a man from your office arrived and turned the water on, I immediately went to the office and asked for the water to be turned off. I was told the water would be automatically turned on and billed to me as the owner unless I signed a form at your office which I did (the signed form is on file in your office). The water is currently OFF and has not been turned on since being shut off for non-payment, even as you continue to bill me for water usage. Please under NO circumstances turn the water on as the condo has been remodeled with new carpet paint and kitchen fixtures. Until pressure checks are completed water leaks may damage the new construction. I also ask that you not turn on water until the arrears from the previous tenant is paid and I not be charged while the service has been disconnected.

Case Date:

7/18/2017

Hello. My name is Seung Jae, Lee and I am writing about double charge on my water bill after I left the States. My account number was 49236-012 I lived at 2789 E.Bressingham Way, Bloomington, Indiana, 47401 (MeadowCreek apartment complex) I finished my service on May 11 and I paid rest of my charge which is $73.64(Confirmation #: 184023 Date: 6/14/2017 4:28:10 AM) But, I realized that after I got my final check from my leasing office at MeadowCreek(It says sewer portion of unpaid CBU bill), so, can you check whether $73.64 which paid on Jun14 is processed or not? If processed, could you refund it? Thanks.

Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

5/7/2018

Our office received a phone call on Saturday, May 5th at 12:50pm from a women calling in regards to a water leak on Pepperride Drive. Melissa O.

Case Date:

1/26/2016

Hi, I came across your page Lots of great resources listed there! I wanted to share another eco-friendly resource that can benefit the page. Here is an infographic on reclaimed lumber that your audience might find informative: http://www.centennialwoods.com/reclaimed-lumber/. Would you consider sharing this on your page? Alternatively, I'd be happy to send over the infographic with a unique guest post as a new blog post or page for your website. Thanks! Therese Barleta

Case Date:

1/18/2017

My name is Claudia Chavira and I am reaching out on behalf of Lotus Arts & Education Foundation in Bloomington, Indiana. My question is regarding the city calendar. The foundation has several upcoming events we would love to post to the calendar for the consideration of Bloomington citizens. Let me know if this is something that is possible. Thank you for your time. Claudia

Case Date:

10/1/2012

At the url address of: http://bloomington.in.gov/documents/viewDocument.php?document_id=912 In the section of "What to do if you receive a citation" it refers making payment to Monroe County Clerks Office with address of 301 N. College Avenue. MN does not have a Monroe County. Should the first and third bullet points be changed? Thanks for your time.

Case Date:

1/7/2013

Some of the information displayed on your website about Area 10 Agency on Aging needs to be updated. The address is 631 W. Edgewood Dr., please remove Owen & Lawrence county phone numbers, remove Judy Allensworth information including her phone number and email, and correct our website address, which is www.area10agency.org. Thank you, Jeni Waters Office & Technology Manager Area 10 Agency on Aging