Water Utility Problems
2425 S Rockport RD
- Case Date:
- 9/4/2024
Our water pressure has been very low all evening and continues to worsen. We do not see any signs of leaks in our house. However, there has been a construction/digging crew near our house all day. I believe they may be digging for fiber optic cables.
Drainage or Runoff
2429 E Rock Creek DR
- Case Date:
- 6/8/2017
We have lived here for nearly 40 years and the creek water has never looked this bad. Yes, after a heavy rain, it is cloudy, but it hasn't rained for over a week. The water looks very dirty and there is a bad smell, as well. Not sure if this is the department to inform. If not please pass this along. Children play in the creek and there seems to be some type of runoff or other issue that is making the water look bad. Thanks
- Case Date:
- 1/14/2018
abandon residence entered by homeless, no electricity, water, heat graffiti on exterior of building.
unable to find current owner via Monroe county GIS to request clean up and to secure building
doors and windows broken into i am sure that soon it will become a health issue
it already is a eye sore to to the area, now that it has been tagged by graffiti it is a open invitation to vandals to spread throughout the area
i would like to request that the owners be required to clean up the area
Water Quality
2611 S Addisyn LN
- Case Date:
- 8/14/2024
Hello! Trying to narrow down a potential issue. Water has a skunk like smell too it this morning. I noticed it and then my wife noticed it in a separate bathroom. Are there additional reported issues in our area?
Water Utility Problems
2623 S Madison ST
- Case Date:
- 7/3/2024
Water pressure at all the spouts abnormally low. Started 7/2/2024
Water Utility Problems
2906 S Stratford DR
- Case Date:
- 2/10/2018
Fire Hydrant at the corner of S. Stratford Dr. and Kensington Place is dripping water from the front of hydrant.
Street Trees
3016 E Daniel ST
- Case Date:
- 8/16/2024
Daniel Street from Forrester to the west, to Olcott on the east, has numerous trees that are mature with low hanging branches. Not only are the trees dropping limbs routinely that find their way to the sewer drains and are causing clogs and water to build up on the road, but they are a hazard as personal vehicles and commercial vehicles travel this section of road daily and hit them and/or vehicles are constantly swerving to miss them and narrowly miss hitting approaching vehicles, and there have been near misses with people on bikes, walkers, kids, etc. The city needs to take the time to send out crews to work this entire road and take down all the low limbs on these trees so that there are none coming in contact with vehicles, and really trim them back so not hanging over the road. Thank you!
Water Utility Problems
350 S Walnut ST
- Case Date:
- 8/30/2017
Water is not cold - it is warm or hot.
Parks & Playgrounds
351 S Washington ST
- Case Date:
- 5/4/2016
The water fountain at third street park is not draining. Also, some of the railings around the decorative fountain are loose at their bases.
Sewer Problems (Storm Sewers)
3519 S Tudor LN
- Case Date:
- 1/25/2017
We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17)
The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week.
Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!