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City of Bloomington, Indiana

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closed #143910

Sidewalk Snow Removal

314-398 South Hawthorne Drive

Case Date:
3/5/2015

The sidewalks on Hawthorne Drive next to the Emereti House (1015 E. Atwater) and Math building are NEVER cleared. They have not been cleared at all this winter and I don't ever remember them being cleared. Now they are treacherous. It is one of the main walking arteries to/from campus. Who is responsible for these sidewalks? Thank you.

closed #144356

Sidewalk Requests

Case Date:
3/31/2015

the sidewalk in front of our apartment community is broken and unsafe! Someone is going to get hurt! (Note from staff: Area of concern is 3209 E. 10th Street,(Fountain Park Apartments).

closed #146041

Biking & Walking

578-598 North Woodlawn Avenue

Case Date:
6/24/2015

The crosswalk on the southeast corner of Woodlawn and 10th is not functioning properly. When you press to walk, the signal replies to "Wait," but when the crossing is safe to walk, the signal only makes an odd, mechanical noise with no indication that it is safe to cross.

closed #162387

Water Utility Problems

1500 E Maxwell LN

Case Date:
1/23/2018

Reported to Mike Carter via email 1/11/18. Reporting to uReport as well. FYI. With the new snow, it’s a lot easier to see where the leak is at. I hope you had a nice long weekend… Best, Rick On Jan 11, 2018, at 2:27 PM, Rick Birch Dietz wrote: Mike, here’s the scoop on the leak we discussed. Thanks! I live at 1500 E Maxwell Ln. I’m at the SE corner of Maxwell and Sheridan. There appears to be water pooling on east side of Sheridan near the western entrance to my driveway. I noticed ice here a few times last winter but thought it was just frozen road runoff and it wasn’t super cold last year so ice build-up wasn’t significant. But it’s been well below freezing and there shouldn’t be standing water. I didn’t observe anything like this in the spring, summer or fall. I assume there’s a small water line leak underground, perhaps underneath the road. The road is cracked along the edge so there may be some freeze/thaw going on. It doesn’t seem to be an emergency — the flow seems pretty minimal but it does generate some ice south of the wet area when below freezing. I wanted to report this now that I realize what is going on. I placed a stake with orange flagging tape in the area where it seems like water is coming to the surface. Thanks for looking into this. Thanks, R <IMG_4655.jpeg>

closed #163335

Website & Web Services Feedback

101-149 East 8th Street

Case Date:
2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you

closed #163663

Recycling

2138 E Meadowbluff CT

Case Date:
3/22/2018

Good morning, Our recycling bin wasn't emptied out this morning. It looks 3/4 full still. Would you please send the trucks by our home (2138 E Meadowbluff Ct) to collect the rest of our recycling? Thank you

closed #163912

Recycling

2138 E Meadowbluff CT

Case Date:
4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

closed #163913

Recycling

2138 E Meadowbluff CT

Case Date:
4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

closed #163915

Recycling

2138 E Meadowbluff CT

Case Date:
4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

closed #164091

Recycling

2138 East Meadow Bluff Court

Case Date:
4/19/2018

Dear Sir or Madam, We are struggling with our recycling bin regularly not emptying fully. It is only half empty today. We are not smashing our recycling down, all boxes are flat. I am not sure what is preventing it from emptying fully. If you could please send the recycling truck back by our house, we would appreciate it, and also if you have any suggestions on how to fix this problem. Thank you.