Case Date:

8/12/2025

There is a utility pole on the east side of my lot which has all kinds of wires, cables and other things running up and down the pole as well as some extending horizontally (which I assume carry power). There is a line of very tall pine trees next to the fence on the west side of the lot just east of me. A few weeks ago Duke Power trimmed the top portions of those trees, the portions surrounding two large cables which I believe carry power to the subdivision south of me. Duke did not trim the lower portions of the tall trees and now some of those lower branches have collapsed onto horizontal wires extending from the utility pole, wires underneath the two large cables. I think some of these wires are old telephone lines which are now not that far off the ground. I need to get the lower portions of those trees trimmed (the ones hanging over my property) but I'm not comfortable hiring tree trimmers to do the necessary work when there are all kinds of wires interspersed with the tree branches. I got a referral from Duke for a contractor who can figure out what all the lines are for and take down the ones which are inactive such as old telephone wires. However, the Duke contractor said the City needs to look at this first to see what, if anything, the City needs to do before the Duke contractor does any work. City, can you help me here? There is some urgency here as these lower branches keep collapsing and anyone on the ground can reach wires attached to the utility pole.

Case Date:

8/12/2025

Hi! There’s a really large tree right across the street from our house that is totally rotten out and dead on one side and leaning towards our house. I’m terrified it will fall on us. I talked to a parks employee today who said he also sent an email. Hopefully it can be taken down asap, thank you!

Case Date:

8/12/2025

There is a tall tree in Butler park across the street from our house. We have noticed that it’s rotted out and leaning towards our house. We are concerned that it could come down in a storm and impact our home. We would like to request that this tree be removed. Thank you!

Case Date:

8/11/2025

Previously reported this hole. Took 6 or more weeks for someone to repair. Put asphalt on top which lasted almost 2 weeks before opening up again. 15" hole needs FILLED with dirt/gravel before asphalt

Case Date:

8/12/2025

I was driving on E. Thornton and an overhead line dropped on my car. Made it through fine, but wanted to report the line being down. I think it must be a phone or cable line, but I'm not sure.

Case Date:

8/13/2025

Tree down across trail in Southwest corner.

Case Date:

8/13/2025

Trash in bags have been at the curb for over two weeks.

Case Date:

8/13/2025

Grass is over a foot tall.

Case Date:

8/13/2025

Grass is over a foot tall.

Case Date:

8/12/2025

The door lock is broken on the porta-potty in the Church Lane parking lot of the Clear Creek trail.