Case Date:

4/19/2018

I took my 3 year old son to Bryan Park yesterday and a man had a dog with him that was poorly restrained (on a 25 foot cable). My son was running towards the toddler playground when the dog ran after him and knocked him down. The dog was on top of my child for several seconds and while the dog didn't harm my son, it was a very frightening experience for him. I don't want him to be afraid of dogs, and I've been trying to teach him to appreciate animal companionship. I don't know what the rules are for leashes in Bryan Park, but dogs need to be handled better, especially near or around the kids' playgrounds. I didn't get the man's name or information but I took a picture. He was walking on a bright orange tightrope and he had a white dog (young, probably a puppy - this is the one that chased my son) and a black dog.

Case Date:

4/15/2018

Dear Streets & Sanitation: There's a fairly large pothole on our residential street. It was patched up a few years ago, but unfortunately it started to reopen this winter and spring. With all the rain the past month, it's getting worse and worse each week. It's currently about four feet wide and about 2 feet long. It's not deep yet, but it's deeper now than it was a week ago. I realize there are a lot of potholes on many roads right now, but if you could please find time to patch this one, it would be greatly appreciated. Thank you. Sincerely, Jonathan

Case Date:

4/14/2018

This house has been neglected for at least the two years that I have been in the area. There is a tree branch that has fallen into the roof, causing a hole. The branch has been there for over a year and the whole has gotten bigger. The frame of the house near the front window looks 'broken.' It looks like the house is falling to the side. The lawn is completely overgrown. It has had zero attention in two years (plus?). It is out of control. There is a van parked at the house. Every now and then the van will be moved from the driveway to the street in front of the house, but it seems like for the most part the house is abandoned. Sometimes some rather shady people come and go from that area but I don't know if they actually go into the house or not.

Case Date:

4/14/2018

This house has been neglected for at least the two years that I have been in the area. There is a tree branch that has fallen into the roof, causing a hole. The branch has been there for over a year and the whole has gotten bigger. The frame of the house near the front window looks 'broken.' It looks like the house is falling to the side. The lawn is completely overgrown. It has had zero attention in two years (plus?). It is out of control. There is a van parked at the house. Every now and then the van will be moved from the driveway to the street in front of the house, but it seems like for the most part the house is abandoned. Sometimes some rather shady people come and go from that area but I don't know if they actually go into the house or not.

Case Date:

4/10/2018

I had a remarkably high water bill last month that my property manager supposedly fixed on 3/12. My service bill date range for this last month was 3/2 till 4/2. I was wondering if I could have a day-by-day breakdown of my water usage. Specifically, I need to know if there was remarkably high water usage on or after 3/12. If there is none, then that means that the water leak was probably resolved but if there is still insane water usage after 3/12 then it still has not been resolved. Thank you!

Case Date:

4/10/2018

SW corner of David and Forrester Streets has several deep potholes. Thanks for your kind assistance!

Case Date:

4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

Case Date:

4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

Case Date:

4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

Case Date:

4/4/2018

Recycling that was not properly dumped into the truck blew down the street and now my yard is littered.