Case Date:

10/18/2014

Low water pressure at home (512 S Jordan). Possible to test at meter?

Case Date:

10/22/2014

This is in reference to Case #141772. I should have been more detailed. You tested the pressure at 48PSI which confirms my test as I had a similar reading which I understand is acceptable while on the low end. My flow rate is not acceptable. I'm getting at best 3GPM from fixtures that should be delivering 5 to 6 GPM. Can you test flow rate at the meter? Thank you!

Case Date:

3/31/2014

For the past few days I have noticed moisture apparently coming from under the street at the corner of my yard in the Linden Hill subdivision. The gutter in front of my mailbox seems to have a small amount of water present when no other standing water is visible in the neighborhood. Looks like an underground leak which needs to be investigated. Not bad now but could get worse. Thanks.

Case Date:

5/30/2012

My home owner association asked me to request replacement of the water valve covers as seen in the attached document. The 3' diameter one does not fit it's nest and the 8 '' one is missing.

Case Date:

5/30/2012

My home owners association asked that I request replacement of the cast iron water utility valve covers in my neighborhood. I have attached a picture of the one that is missing. It is a 8'' diameter cover located on the east turnabout. There is also a 3' cover that does not fit in it's nest in the yard of unit 713.

Case Date:

10/19/2016

Missing water meter cover between 1023 and 1025 S Walnut Street, Bloomington IN. Appears to be an 11 inch cover that is missing.

Case Date:

10/10/2018

Water Meter not working. Bill is 0 usage for 2 months. 1219 E Atwater Ave. Account Number 21642-023.

Case Date:

4/10/2018

I had a remarkably high water bill last month that my property manager supposedly fixed on 3/12. My service bill date range for this last month was 3/2 till 4/2. I was wondering if I could have a day-by-day breakdown of my water usage. Specifically, I need to know if there was remarkably high water usage on or after 3/12. If there is none, then that means that the water leak was probably resolved but if there is still insane water usage after 3/12 then it still has not been resolved. Thank you!

Case Date:

6/3/2015

Trying to sign up online for E-bill and the option to do so is not available. I can log in, but then can see my bill, see my usage, etc., but there is no option for E bill. Please advise.

Case Date:

7/12/2018

Our water has been yellow on several occasions and is now coming out of the faucet orange. We are unable to use this water for bathing, drinking, cooking, or laundry and we would like the issue to be addressed as soon as possible. We need to have clean, usable water in our home.