Case Date:

8/17/2025

The gutter on the porch of the barn has started to detach on the south end and the water is pouring off rather than going through the drainpipe.

Case Date:

9/1/2025

Lax safety standards: The pool is full of people but the lifeguards are all chatting on one bench.

Case Date:

9/16/2025

I’ve nothing about my complaint about the jet engine noise emanating from the hand dryers in Twin Lakes bathrooms. I was told it was “on the agenda.” What happened?

Case Date:

10/27/2025

Water hose keeps running won't shut off

Case Date:

11/8/2025

At least 2 of the garage doors at Switchyard Pavilion are not opening. This makes vendor unload/pack up before and after farmers’ market more challenging and complicated— for an already logistically difficult situation. Also, numerous customers report that there is not any parking available during market hours. Is anyone at COB considering parking issues when scheduling multiple events at Switchyard Park?? Is it possible that the Warehouse is using the Switchyard parking lot during market hours as well?? Thanks for reviewing these concerns.

Case Date:

1/8/2018

who can I email about summer camps through the parks and rec department?

Case Date:

1/29/2018

I work for the Columbus, IN Parks and Recreation Department and have a few questions about how you process payments from vendors for your Farmer's Market. I see that you have Vermont Systems, RecTrac and was wondering what module you use to track vendors. If you could let me know that would be great!

Case Date:

5/8/2018

Hi -- I live at 811 S. Fess Ave., and we have a hazardous street tree situation. Specifically, one of our street trees has several dead branches that are hanging over the street and sidewalk -- as such, we worry about a branch falling and injuring a pedestrian or car. I think the branches could be easily pruned with an extended trimmer -- we don't have one, though. Thank you so much for your attention to this matter -- best wishes, Geoff & Shari Sprinkle.

Case Date:

5/12/2018

Disappointing checkout experience at Griffey Lake boat rental Saturday evening (12th) with male worker. I was with a group of strangers I had never met before for a function. In other words we were independent paddlers who did not know each other's names, etc. before today but happened to paddle together to make new friends. Worker was very rude about not wanting to make us change independently and refused to do so despite us requesting it. He said he only gives ones to "people who need it." A person I was with asked, "People like us?" And he said no. He did not know our situation and rushed to judgment. There is likelihood we will never see each other again and yet he only gave a single large bill and told us to deal with it. He should have tried solutions like asking if anyone had credit, asked what change people had to try to figure something out, etc. but instead assumed we were college kids who could figure it out while his ones were saved for folks he felt deserved them more. Again, we paddled together but did not drive together and did not know each other prior to today. One of us isn't even from the country. We paid independently. He also admitted the problem with ones was known to him yesterday. So he should have found a solution if was a known problem earlier. Not end of the world but a bad way to end an experience and disappointing lack of care and customer service from a public servant being a public servant myself. Please have a talk about trying to better find solutions for customers and making them feel respected with this worker. Thank you. His assumption was not crazy but he was not open to correction. He did not ask us if we were ok with splitting change or even apologize to my recollection. Don't fire this worker of course, not that the City would, but he needs to improve.

Case Date:

5/12/2018

Follow up to Griffey comment. The woman working Saturday night was nice and had no issues though.