Water Utility Billing Problems
117-199 S Union St, Bloomington, Indiana, 47408
- Case Date:
- 11/1/2018
I signed up for billing and paid all my past bills over the phone, but I was told that I would be sent a login number for the portal. I haven't received this login, and therefore have been unable to pay my utility.
- Case Date:
- 11/12/2018
The person that this is addressed to does not live here at 5314 S. Southway Drive. And we keep getting bills for them. Have came to report this in person and also attempted to call your office with no results. Please get this taken care of. If not to stop the annoyance to me, to help this person keep their water on.
Water Utility Billing Problems
400-598 W Amaryllis Dr, Bloomington, Indiana, 47404
- Case Date:
- 11/16/2018
Extremely high bill that was a problem last month, and is again a problem this month. Im not paying for water I didn’t use. I can’t afford it, I’m a college student. The bill went from $40-50 to $250-$350. This is ridiculous. We usually average 4-5 thousand gallons.. The first high bill was 26 thousand gallons, the second (most recent) bill is 20 thousand gallons. Maintenance for my apartment has come and checked everything, nothings wrong. Has to be a bigger problem. The bill needs to be waived, and the problem needs to be fixed. I live at Hoosier Court Apartments, apartment 519.
Water Utility Billing Problems
3649 E 3rd ST
- Case Date:
- 12/12/2018
Online Payment Portal Not working
Water Utility Billing Problems
501 N Morton ST
- Case Date:
- 12/15/2018
I have been paying my bill online for years. Now the site doesn't work and there is no help file or contact info. It has rejected 3 credit cards with no explanation. Find a better/more flexible vendor. I can't pay my bill. Grr. Michael Wilkerson 1010 S. Hawthorne Dr.
Water Utility Billing Problems
1110 S Park AVE
- Case Date:
- 1/4/2019
We had our landlord come and check out the house and they didnt find any leaks. We’ve been gone all month so there’s no way we could’ve used that much water. What can we do to ensure that we don’t have to pay a huge bill for water we couldn’t have used? Thanks
Water Utility Billing Problems
501 N Morton ST
- Case Date:
- 1/13/2019
Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.
Water Utility Billing Problems
1296 S College Mall RD
- Case Date:
- 2/26/2019
Forgot password, requested email but never recieved one to change it. Need to pay bill
Water Utility Billing Problems
501 N Morton ST
- Case Date:
- 3/15/2019
We have not yet received February billing for the following accounts: 33473-002, 6614-002, 200425-003
- Case Date:
- 3/24/2019
Patricia Shuffitt, I accidently sent a duplicate request for aquapay on 03/25/2019. Would you please delete that submission ? !!