Case Date:

6/12/2019

Another mailbox was hit on Allendale Dr. in Sherwood Oaks neighborhood near the corner of Allendale and Dunstan. This is the 2nd time this mailbox has been hit by a distracted driver in the last month. I live on the corner of Allendale and Dunstan and have witnessed countless drivers fly through the stop sign. This is also a city bus stop as well as my child's school bus stop. I am now in fear of letting my children use the sidewalk to walk to the little library, the park, and friend's homes. We shouldn't have to worry about this in our neighborhood. Many kids, adults, and pets use these sidewalks every day and shouldn't feel scared or worried that they are in danger. My neighbors dog was hit and killed last year at this 4 way stop. Let's do something before another pet or person gets hurt.

Case Date:

11/1/2018

Thank you for including staff on the announcement of this update. The interface is really clean and straight forward. I have included some of my suggestions and feedback from using the system below. I just tried out the newly revised uReport system search box with terms for the most common issues facing our neighborhoods - and things I hear all the time. I got zero results for the following terms: dog, cat, deer, tree, car, noise, loud, park, car, and neighbor. I got hits for trash, abandoned, and sidewalk. I regularly direct neighbors to use the uReport system - but I'm not sure I would if they are not able to search for what they need. I would need to tell them to go to uReport and then click on Hazards, then Animal Control, etc. That seems like they are back at the will of our internal categorization. So why not go directly to the Animal Control? Is there a way to add more search term tags to the major categories included? It was really discouraging as a searcher to have 0 results for something as common as dog or tree or noise - all very common issues in neighborhoods and dealt with by official depts or programs of the City. I ended up clicking around in several of the designated circles to attempt to find how those issues would be categorized by this system - with only some success. I don't think my neighbors would spend time on the doing that. Keywords would help a lot. I thought the original uReport had that feature. I would also suggest that once the category is located, that the first thing you request is the issue or complaint, and not the contact info - especially since that is optional. Landing on that page did not feel like I had found what I was looking for - a way to voice my concern. I had two more clicks before I felt assured that I was in the right place. The system also did not correctly indicate my location - and that was another 30 seconds of trying to orient myself on the map and click and drag the indicator to my address. Could you reverse that intake process? Photo and issue first, then location, then optional contact info? Seems more intuitive to me as the submitter. I was not able to override the map to type in my location without clicking the X on the location bar. And when I did that, both the map and the "Next" button disappeared, leaving me in limbo. The only way back was to click the compass icon and start the search for my location again. Maybe some short instructional language at the top of each page would help guide folks through the intake process. Also including a "back" button near the "next" button would help. I didn't associate the arrow icon at the top with my progression at the bottom. I assumed it would go back to the categories and lose what I had input so far. I was trapped into what I had input so far once I got to the 3rd screen. No way to refine my submission without starting over completely.

Case Date:

8/20/2019

When driving south on Nancy St, at the intersection with Hillside, it is difficult to see oncoming traffic because of overgrown vegetation. To the left it is hard to see cars. To the right it is hard to see peds and bikes on sidewalk. BTW when I sent a note in last year, you fixed it right away. Thanks for doing that!

Case Date:

10/30/2019

The Highland St. side of 1216 E. 2nd St has trees and vines 4 feet into the roadway. With no sidewalk, pedestrian must move far out into the street. Cars cannot park. Parking sign is obscured. Street sweepers swing around the area, creating ever more debris in the gutter.

Case Date:

12/13/2019

Street light across the street (the west side) from 1324 North Kinser Pike is out. It is a hazard to check the mailboxes, and the whole area is VERY dark on the west side driveways, and the sidewalk on the east side.

Case Date:

10/20/2019

Lime scooters blocking sidewalk. Date: 10/20/19. Time: 3:30PM. Location: near 126 S. Roosevelt St. We tried to move them out of the way but the wheels lock up unless we pay.

Case Date:

7/19/2019

at 1217 W 6 Street. Weeds, including possible poison ivy, overgrowing the sidewalk

Case Date:

9/30/2019

The photograph of this hole was taken Sept. 27, 2019. The same hole can be found in case #161692 from Oct. 27, 2017. Danna Workman reported that the hole had been repaired, but I can assure you it was not. It is located between 1217 and 1221 N Madison (closer to 1217, and so large as to be observable from satellite photos and Google Street View). Even though I knew it was there, in the dark the other night, I nearly turned an ankle in it. The whole sidewalk along the west side of N. Madison between 16th and 17th is in a terrible state of disrepair and has been the entire time I've lived in this neighborhood. I know that landowners are supposed to maintain the sidewalks, but I also know that it's the city's duty to enforce that rule. What I don't know is why Danna Workman reported that the hole was repaired when it wasn't. In any event, the sidewalk is still a hazard. What are you going to do about it?

Case Date:

10/16/2019

I recently saw a map of sidewalks that showed the westside of Madison between 16th and 17th was in "fair" condition (https://bloomington.in.gov/transportation/sidewalks/repair-assistance/map.pdf). This stretch of sidewalk is narrow and broken and one of the worst well-traveled pedestrian areas in town. The east side of the street, labeled poor on the map, isn't nearly as bad. At the very least, I'd like the map corrected so there is an accurate recored. But, what I'd really like done is that this block is fixed. It is heavily traversed and will likely see more traffic once the bus routes change. Thank you.

Case Date:

1/20/2019

Hi--we love the work the city road crews do to plow snow and sand for safe travel. We do have one request for our cul-de-sac, though (Skylark Court, east off of Highland Avenue). We'd appreciate it if the plow drivers could return and plow the large pile of snow covering the lone storm water drain off to the side, so as to uncover the drain. Also, in the future, can they please avoid piling snow that storm water drain. It is the drain for the entire cul-de-sac. In the photo, this location is shown approximately by the red arrow. When snow is piled over this drain, as snow melts from anywhere uphill, or if it rains, the snow pile caps off the drain and the bottom of the cul-de-sac floods. The storm water drain is at the bottom of the cul-de-sac, which is all one slope, so A LOT of water runs to that one drain. One concern we have with the flooding is that several utility hook-ups (electricity, telephone, and cable) are just a foot or two away from the drain. Things have been done this way for years, and we have always taken it upon ourselves to shovel the drain clear, but this year we realized it would be a great idea to ask if the plow drivers could do this instead. Thank you!