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City of Bloomington, Indiana

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closed #170700

Water Utility Problems

320 W 8th ST

Case Date:
10/14/2019

water main break (again) 900 block of Grant and Dixie no water at 402 E Dodds, why would that break affect my address? Will we be notified if we need to boil water? We were not notified until after the fact when the last water main break happened a few weeks ago. I read it in the paper.

closed #170701

Water Utility Problems

320 W 8th ST

Case Date:
10/14/2019

water main break (again) 900 block of Grant and Dixie no water at 402 E Dodds, why would that break affect my address? Will we be notified if we need to boil water? We were not notified until after the fact when the last water main break happened a few weeks ago. I read it in the paper.

closed #170702

Water Utility Problems

320 W 8th ST

Case Date:
10/14/2019

Turned on the tap this morning and have no water. No construction going on, all was fine yesterday. This is 916 S Henderson St, 812-339-2628.

closed #171127

Water Utility Problems

320 W 8th ST

Case Date:
12/4/2019

We have no water, 2910 E David Drive

closed #171239

Water Utility Problems

525 N Fess AVE

Case Date:
12/17/2019

cover on water meter is not secure, could slide off

closed #166813

Water Utility Billing Problems

3649 E 3rd ST

Case Date:
12/12/2018

Online Payment Portal Not working

closed #166855

Water Utility Billing Problems

501 N Morton ST

Case Date:
12/15/2018

I have been paying my bill online for years. Now the site doesn't work and there is no help file or contact info. It has rejected 3 credit cards with no explanation. Find a better/more flexible vendor. I can't pay my bill. Grr. Michael Wilkerson 1010 S. Hawthorne Dr.

closed #167058

Water Utility Billing Problems

501 N Morton ST

Case Date:
1/13/2019

Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.

closed #167800

Water Utility Billing Problems

501 N Morton ST

Case Date:
3/15/2019

We have not yet received February billing for the following accounts: 33473-002, 6614-002, 200425-003

closed #168073

Water Utility Billing Problems

311 W 7th ST

Case Date:
4/11/2019

For three months I have been unable to get into esuite to see how much I owe. The site says my login info is invalid, and when I request the info be sent to my email, it never arrives. I have been paying a historical amount through my bank, but would like to be able to verify.