Water Utility Problems
320 W 8th ST
- Case Date:
- 10/14/2019
water main break (again) 900 block of Grant and Dixie
no water at 402 E Dodds, why would that break affect my address? Will we be notified if we need to boil water? We were not notified until after the fact when the last water main break happened a few weeks ago. I read it in the paper.
Water Utility Problems
320 W 8th ST
- Case Date:
- 10/14/2019
water main break (again) 900 block of Grant and Dixie
no water at 402 E Dodds, why would that break affect my address? Will we be notified if we need to boil water? We were not notified until after the fact when the last water main break happened a few weeks ago. I read it in the paper.
Water Utility Problems
320 W 8th ST
- Case Date:
- 10/14/2019
Turned on the tap this morning and have no water. No construction going on, all was fine yesterday. This is 916 S Henderson St, 812-339-2628.
Water Utility Problems
320 W 8th ST
- Case Date:
- 12/4/2019
We have no water, 2910 E David Drive
Water Utility Problems
525 N Fess AVE
- Case Date:
- 12/17/2019
cover on water meter is not secure, could slide off
Water Utility Billing Problems
3649 E 3rd ST
- Case Date:
- 12/12/2018
Online Payment Portal Not working
Water Utility Billing Problems
501 N Morton ST
- Case Date:
- 12/15/2018
I have been paying my bill online for years. Now the site doesn't work and there is no help file or contact info. It has rejected 3 credit cards with no explanation. Find a better/more flexible vendor. I can't pay my bill. Grr. Michael Wilkerson 1010 S. Hawthorne Dr.
Water Utility Billing Problems
501 N Morton ST
- Case Date:
- 1/13/2019
Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.
Water Utility Billing Problems
501 N Morton ST
- Case Date:
- 3/15/2019
We have not yet received February billing for the following accounts: 33473-002, 6614-002, 200425-003
Water Utility Billing Problems
311 W 7th ST
- Case Date:
- 4/11/2019
For three months I have been unable to get into esuite to see how much I owe. The site says my login info is invalid, and when I request the info be sent to my email, it never arrives. I have been paying a historical amount through my bank, but would like to be able to verify.