Case Date:

10/18/2019

After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more). Mike Colliver (317)590-0115

Case Date:

2/15/2019

Potholes on Stonegate Dr. off Smith Rd. on Bloomingtons East Side.

Case Date:

11/12/2019

Leaves raked to side of road in Park Ridge East in area not yet collected in leaf map over weekend. With snow please make sure still collected!! Whether that means waiting to melt or if can with snow. Thank you! Took forever.

Case Date:

10/23/2019

The traffic light is completely out, not flashing or anything. and it's a busy intersection.

Case Date:

5/17/2019

Resident called in regarding a smithville fiber utility truck that parked on the lawn between the sidewalk and street. It left very large tire ruts. It is difficult to mow and should be repaired.

Case Date:

7/26/2019

Apparent water leak in front of 3901 E Saratoga (Park Ridge East, NE corner of Smith and Morningside) with stream of water going into street for weeks

Case Date:

5/8/2019

It appears that a lateral has broken on the north side of Morningside Drive just east of Smith road. Water is continually running from the tree plot into the gutter.

Case Date:

7/9/2019

Corner of Smith Road and E. 3rd St. Deep pothole.

Case Date:

3/13/2019

Scary to cross 3rd at 3rd and Smith. Can we get crosswalk repainted there at least? Thank you.

Case Date:

10/31/2019

Stop sign at S Jamie Ln and Benson Ct. south bound (approaching from the North) is completely concealed by foliage until it is too late to stop. Many have run that stop sign as it is not visible on approach.