Case Date:

5/24/2022

I spoke with two Martha Street residents who mentioned that they are seeing many people taking a short cut through the culvert that runs east-west between Matlock Heights and Lower Cascades. They indicated that following some utilities work, they were expecting workers to install a No Trespassing or Private Property sign to deter such foot traffic, but that no such sign has been installed. Could you follow up and see what might be done at this site? Thanks!

Case Date:

3/11/2021

173337 Our case number was closed. We don't know how this happened without anyone contacting us. Today, Mar 11 the flooding began again and reached the side of our houses. The drainage is not able to carry this amount of water away and needs to be addressed. Please contact us. Thanks

Case Date:

5/29/2020

Water doesn't drain at all at this drain site. It pools in the street, and runs downhill overwhelming the drainage capacity on the other side of the circle down by 170 E Sunny Slopes Dr.

Case Date:

7/20/2022

Every time it rains, there is standing water on Hathaway Court on the side of 1632 Renwick Blvd. house. Will you add a drain to the curb? It never goes in the drain shown in the picture. It is in the wrong place. Thank you!

Case Date:

6/19/2021

We have had a drainage issue here for 20 years and I have asked for help many times and no one will do anything to help us. Our grate is a poor design and gets clogged by yard debris from areas of the neighborhood and caused our area to flood. Tonight we were home to pull the grate to allow for water to recede and not go further into our garage to our house. Would someone please listen to us. We have reported this several times and also in person. We are afraid to be away from our home if there is a serious storm in the area.

Case Date:

3/7/2022

We continue to have a flooding issue due to yard waste, leaves, seed pods, sand clogging up our street drain. I was up at 2:00 again this morning pulling the street drain that was again completely clogged so our garage did not get flooded. Water was almost to the garage. This has been a problem for many years and it has never been resolved. I have asked many times. MANY Times. I should not have to fear that if I am not home and it rains that there is a good chance we'll get water in our house because of our street drain is poorly designed based on the amount of debris that comes down our street. Would someone please finally address this issue.

Case Date:

1/10/2022

The whole stretch of East Moores Pike between Sare Rd and Andrew Circle needs drainage work. Whenever there's even a little rain the ground either side of the road drains into the road for a week after. There's black ice all over it pretty much all winter and it's a fast road on a steep hill. During even light rain it's deep enough to cause hydroplaning.

Case Date:

10/11/2022

A private utility company cut a large hole in my driveway without permission. After removing that portion of my driveway they dug out what appears to be an area 3 feet deep and at least 2-3 feet wide just underneath my driveway. A piece of plywood was placed on top and is not secure. I’m not only afraid that someone will fall I. The hole, but also that an entire portion of my driveway will collapse into the ground. I have attempted to contact the private company (AT&T) and while they have opened a claim, I have yet to hear back from them in regards to this public safety concern and also how they plan to fix my driveway. My home sits on a very busy and trafficked corner in The Highlands. Lots of pets, small children, families walking all day. In addition, I can already see that area has shifted and sunk.

Case Date:

7/2/2020

Water flooding from main to street

Case Date:

1/12/2024

Hello. Wondering what can be done to address this damaged and dangerous block. It greatly limits the street parking available. The sidewalk is also deteriorating. Plus, it makes it hard for the street to have 2 way traffic.