- Case Date:
- 10/31/2023
It seems like every other week I'm calling about my waste not being picked up! I pay for this service, let me make sure you read it right, I pay to have my waste picked up. I have called this office four times in the past year for this same problem. MY TRASH IS STILL IN THE CAN AND ITS 3:30 PM
Unsafe Buildings
901 W 1st ST
- Case Date:
- 7/24/2020
A large tree limb has fallen onto the house at 901 W 1st st. The property has been purchased by a company whose contact info is not readily available. The tree that the limb fell off of appears to be dead and appears to be an immediate danger to surrounding houses and electrical lines.
Unsafe Buildings
1205 S Madison ST
- Case Date:
- 3/31/2021
This house appears abandoned. Last week the roof caved in over the covered front porch and it knocked the front storm door off. The brick is now falling down off the Chimney that is crumbling. The lawn was never moved last year either. Seems unsafe and is also unsightly.
Unsafe Buildings
1114 S Fairview ST
- Case Date:
- 12/5/2023
Homeless encampment. Building a shelter. Filth everywhere. Do something.
Utility Construction Projects
1130 S Madison ST
- Case Date:
- 11/15/2023
There is a dangling guy wire at pole #152-572, located at the south end of Madison St. just north of Patterson/Grimes, at west edge of New Hope for Families property.
Water Quality
922 S Morton ST
- Case Date:
- 9/8/2022
Terrible water taste affecting our business
Water Quality
1405 S Madison ST
- Case Date:
- 9/16/2021
As of Tuesday, our water in our house has started to smell and taste strange, a mix between a musty and a chemical smell. It is really noticeable, and I'm concerned that something has happened that has made our water unsafe to drink suddenly. I would love for someone to come test the water or investigate this issue further as soon as possible. Thank you!
Water Utility Problems
1000 S Madison ST
- Case Date:
- 1/24/2020
The riser is damaged on our water meter pit at 1000 S. Madison. We called you guys about it several months ago (3 or 4). We were told it would be addressed asap and a CBU safety leg frame was put up over it (see attached photo). However, nothing has been done since and this is a bit of an eye sore. Will you please schedule someone to either come repair this or to just come retrieve your leg frame, as I am not happy with how it looks in my yard. Thank you in advance for your help. ~Loren Wood loren@lorenwoodbuilders.com
Website & Web Services Feedback
1109 S Madison ST
- Case Date:
- 6/14/2021
Hello - I live up the street from the B-line bridge that crosses over Grimes. What started as one tent has become a full-blown camp, and the conditions have caused me to feel unsafe using that portion of the B-line trail. The last time I used the bridge the urine smell was quite strong and there was a man having a bad trip outside the encampment. We've been awoken by yelling and general disturbance from members of the camp and their dogs, and the general disturbance has caused me and several neighbors with kids to not use that portion of the B-line (not using the Switchyard Park playground and dog park, or driving there instead of walking). It's reached a point that we're uncomfortable - I hope I don't sound unsympathetic to their situation. I don't have a good solution either!
Yard Waste
724 W Dixie ST
- Case Date:
- 8/26/2023
yard waste has been sitting in huge pile in front of house for over a month