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City of Bloomington, Indiana

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open #183545

Sewer Problems (Sanitary Sewers)

934 W 6th ST

Case Date:
4/23/2023

Raw sewage from cleanout all over between sidewalk and street. This has happened sporadically for years, but several times in the last month.

open #184130

Water Utility Billing Problems

3220 E John Hinkle PL

Case Date:
6/8/2023

I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).

open #185011

Website & Web Services Feedback

219 1/2 E 8th ST

Case Date:
8/12/2023

Each time I enter 219 E. 8th St. to find the trash/recycle day, that address is not recognized!

open #185043

Trash

1800 W Marquis DR

Case Date:
8/15/2023

I am physically disabled live alone. Moved to this (section 8) reside in November. I am unable to mxnsg the parts to my disability. So my rhuematologist submitted a letter stating g my issues s the employees sh do the trash/ recycle CARTS will bri g them back to.my yard/porch sftrvesch pickup. To date this has been done once! I get caretakers who do so for me often but in the event they forget or I do not get one my trash/ recycling carts sit at the road risking causing harm to other motorist if fall over. Which oftentimes happens to I am on a slope/hill. The manager might hold me in lease viol as well!

open #185088

Debris Removal (Sand, General Street Debris)

218 S Rogers ST

Case Date:
8/18/2023

Rogers Street was closed between 3rd and 4th St. last Week, and I went through the Alley just West of Rogers Street, and there are 4 Cars parked with no License Plates, possibly abandoned, and a Trailer with crap on it parked there that look like they were there when the Garage was built. Someone needs to look into this.

open #185403

Blocked Sidewalk

201 S Jefferson ST

Case Date:
9/3/2023

This 4th street corridor path has weed growing up through the path along the western end. It sure would be good if it was regularly maintained and kept free of vegetation.

open #171825

Drainage or Runoff

2704 N Skyline DR

Case Date:
2/26/2020

I am a homeowner with storm drainage infrastructure running alongside and underneath my yard. The majority of the Cascade Neighborhood drains though here and the conduit along Skyline is crumbling and heavily damaged. This needs to be repaired in order to accommodate the volume of water now common in our storms. Further, I am concerned that the underground portion is compromised. I see several sinkholes in my yard from subsidence. There are actually two conduits running though - one from alongside my yard, and another that runs from across the street in my neighbors yard. Additionally, there was a portion of erosion along my back fenceline that had eroded around a city sewer access point. Since the city came to fill this, I have had flooding in my garage - correlated to this directly. I have owned my home for over 10 years and am noticing the impacts of hydrostatic pressure in my basement - am issue I’ve never had before. I am concerned that the many city lines that run though my yard are compromised- leading to this problem. I would greatly appreciate meeting with a utilities manager to discuss these issues and have a scope of these lines performed.

open #173728

Sidewalk & Curb Complaints

320 W 8th ST

Case Date:
9/16/2020

We are having problems with scooters driving on the sidewalk, we would like this parking area removed, it takes valuable space for store sandwich signs (businesses are already struggling) and encourages sidewalk use of scooters. Thank you,

open #174066

Traffic Related Complaints

812 W 11th ST

Case Date:
11/6/2020

Once again, the section of West 11th st between Adams St and Fountain Dr has become a speedway. Drivers CD are absolutely flying down the road. Captain Pedigo, I know you are stretched thin when it comes to number of officers, but could you do your best to set up radar sometime on this section of road? Our neighborhood would truly appreciate it.

open #174317

Smoking Violation

125 S Park Ridge RD

Case Date:
12/13/2020

2 people in my apartment complex are smoking inside their apartments. It’s coming in through my walls and vents so badly that I’m having asthma attacks. I’ve emailed my property management company who has sent out texts, but the smokers in the building are still smoking indoors.