Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

11/26/2022

At least two sanitary sewer cleanouts in the ROW with sewage leaking out. One is in the middle of the sidewalk at the Northeast corner of S High Street and E Arden. The other cleanout is about 50 feet North of the cleanout in the sidewalk.

Case Date:

3/16/2022

Sidewalk and driveway entrance concrete is torn up and needs to be repaired. My wife is blind and just walking in front of our house is dangerous for her and anyone walking by.

Case Date:

3/24/2022

Good morning, just wanted to let you know the street light between 2312 S Montclair Ave (my residence) and 2304 S Montclair Ave has been out for a couple of days now. Thank you for your time. -Steve

Case Date:

4/5/2022

The entire length of Sussex Drive, on both sides, is filled with spots where the edge of the roadway is crumbling into the gutter. We don't have sidewalks on this road, and a lot of people end up walking along the edge of the road. The loose and crumbling asphalt is a real tripping hazard. I started an attempt to clean up the loose asphalt, but I have no where to dispose of this. I'd like to request that the loose asphalt be cleaned up, and the edges of the road patched up. To reiterate, the entire length of Sussex is in great need of attention. Thank you!

Case Date:

4/11/2022

The storm drain in front of my house clogs repeatedly. This is the storm drain on the south side of the street. Please replace the old storm drain grill with a more modern one like the one across the street. Today the water was backed up so high that it took me 5 minutes of work just to find the grill so that I could clear it.

Case Date:

4/23/2022

A new walkway and rail was installed in 2020 along Rogers Road to make it safer for children to walk to school. Shortly after it was completed a tree fell and damaged the railing for a bridge which is about 15 feet above Jackson Creek. The tree was removed but the railing was not repaired, it was simply wrapped with caution tape. This may have been adequate temporarily but it has been left this way for over a year. This is unsafe and an eyesore. Can you please arrange to have this properly repaired?

Case Date:

5/3/2022

Where Sycamore Court, the Southeast Park Parking lot, and the trail going down to the tennis court come together there is a huge pot hole and the top of the trail is washed out.

Case Date:

5/10/2022

2225 S High St; yard growth is out of control, easily 18" high at this point.