Case Date:

7/8/2021

Hi, I live at the end of a cul-de-sac and every week trash/recycling truck goes in reverse (direction of my yard) to complete turn. The back of truck has ran into my yard three times now over the last few months creating a huge divot. I work hard to keep my front yard looking nice. I didn’t complain the first two times. Instead I went out of my way to add dirt, grass seed, and straw. I am pretty fed up now. I would appreciate it if the city repairs damage and prevents this from happening again.

Case Date:

7/8/2021

Recently, when the trash collectors empty the trash from our trashcans they have been leaving the lid on the can open. invariably in will rain and require us to empty the can before putting it away. I've lived here 5 years and this has never happened. Our guys always do a great job collecting the trash. I think a new guy perhaps wasn't trained properly.

Case Date:

5/26/2021

My recycling hasn’t been picked up in the last two weeks and I am trying to understand why. Is it because of the styrofoam? The styrofoam in my recycling bin is stamped recyclable #6, which according to the lid of my recycling container is accepted.

Case Date:

5/5/2021

The trash collectors took only the top bag from our bin this morning, leaving the two below it. Can someone come by to pick these up?

Case Date:

4/20/2021

Our trash on Buffstone Ct. was not picked up Monday. Has trash day changed?

Case Date:

4/12/2021

After our last recycling pickup, we found our bin damaged. How do we request a replacement bin? Thank you.

Case Date:

3/25/2021

For the second time in a month, our recycling has not been picked up. Neighbors cans were collected, our trash was collected, but recycling was not. The can is nearly full and needs to be collected today. It is in an appropriate spot at the end of the driveway and not against any obstruction

Case Date:

3/11/2021

Please repair or replace my recycling bin, the wheels are broken and I cannot fix.

Case Date:

3/3/2021

Recycling not picked up last week. Please reference previous open ticket 174965

Case Date:

2/25/2021

I understood about the cancelation of services last week due to the weather. Today my trash was picked up but not the recycling. I do live on a cul-de-sac in Peppergrass, but I did not see anyone else's recyle containers left out. I left for work before things were picked and got home just a little while ago. Now I have two weeks worth of recycling in my container. Can anything be done about this before next Thursday. I did put my container back in the garage. Please let me know when I can put it back out for pick up