Water Utility Billing Problems
- Case Date:
- 12/14/2020
I have contacted the water department and asked to speak with manager to no avail. I have only ever contacted the water dept. by phone. Never was told services had to be shut off via a form. I left Bloomington and the address 7/1, but billed until October. Someone was able to imitate services at the address without me being contacted. I'd like to discuss this with someone that can assist.
- Case Date:
- 1/5/2021
We have no running water at our townhouse. Bill was paid on 12/26. No way to connect to an operator to report the problem. UNACCEPTABLE!!!
Water Utility Problems
1011 W Meadow LN
- Case Date:
- 3/28/2023
Water is shut off. Please turn it back on. I will pay the $90 fee
Water Utility Billing Problems
- Case Date:
- 5/24/2023
Water bill overpriced
Water Utility Problems
5365 W Cobblestone ST
- Case Date:
- 7/8/2023
water was turned off for non-payment while I was out of town, subsequently received a letter that water would be turned off after July 11 if I did not pay. I paid immediately but no one available to turn on because it's a weekend, EVEN THOUGH TURNED OFF BEFORE SHUTOFF DATE??!!!?
Water Utility Problems
1312 S Lincoln ST
- Case Date:
- 8/18/2023
My water utility bill has been paid and I still have yet to get my water cut on. It’s been two days now. Me and my roommates are in school and we are in need of washing ourselves and our clothes. Please make this an urgent matter.
With kindness,
AG
Water Utility Billing Problems
2480 S Walnut St, Bloomington, IN 47401, USA
- Case Date:
- 8/27/2022
Water is currently running on the toilet always draining the overflow. Also toliet top lid broke when trying to figure out issues
- Case Date:
- 12/29/2022
I paid my water bill before the date it was due. However, the water stopped running today. It was running fine yesterday, and I’m not sure what happened.
Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Utility Billing Problems
- Case Date:
- 9/15/2022
Despite never receiving any specific notice about the termination of the aqua pay system for my utility account, I was removed from the aqua pay program and thus 2 subsequent bills went unpaid, and our water was shut off for delinquency. I then had to pay $45 each for a water shutoff and turn on fee. I do not believe that it is my responsibility to foot this fee when I was under the impression that my autopay would be the method with which my bill would be paid off. In addition, the water was shut off at my house after 4:15 PM, meaning there was no way for me to contact the utilities office and request my water to be turned back on same day if I were to have paid off the balance immediately.