Case Date:

2/28/2023

hello, i live in South crest estates Bloomington IN, for weeks now there has either been NO water, barely any pressure, or just drips coming out. We have Spoke to Management here, and they say it has to do with the city. My children have been in the middle of showers, and it turns off bc there is NO PRESSURE it is NOT okay anymore, it is flu season, people are sick, people need to shower, PEOPLE NEED WATER. Like i said i and multiple others have tried to talk to management but they say they can’t do anything. This is a health hazard and it needs to be solved, i have kids that are sick and puking and we can not even flush the puke down. it will only allow me to include (1) photo so here is that. Please get back to me ASAP because this is not okay, thank you.!

Case Date:

3/26/2024

I don't have a current photo but particularly since the utility work completed on this stretch of road the parking spots in front of the shops flood and hold water. The gradient actually seems to slope away from the drain instead of towards. As a result, we frequently have to bail out the parking spots to make them usable for customers. Flooding issues include the accessible parking spot, which poses a risk to the mobility impaired. How can we best collaborate on a solution? Thanks!

Case Date:

4/18/2024

Drainage ditch near the street in front of my residence has developed deep holes over the past several decades that I have attempted to fill continuously wash out. Could there possibly be in break in the water main? Thank you for looking into this matter.

Case Date:

6/8/2024

The main sewage line north of my home is backing up (again). This is a recurring issue. The water/sewage level at the access hole has reached the level of the basement, and the basement toilet has started to back up. Please clean out the blockage in the main sewage. I am aware that you had crews there earlier this year to cut back roots, but something is blocking this sewage line now.

Case Date:

6/10/2024

I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway. Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state. We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.