Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

4/18/2024

There is a road drain across the street from me, North side, and I notice the drain there has the beginnings of cavitation, which if it goes, could be dangerous

Case Date:

11/21/2021

You can call me any time about this problem which is also at 1021 E Sheridan Dr.

Case Date:

3/24/2023

Hi, these two drains are partially clogged with gravel. I cleaned them with my hands but there’s a lot of dirt and gravel covering them and I don’t have time today to clean them properly. It would be really helpful if you could please remove the gravel from the drains, and from around the drains too. Thanks so much!

Case Date:

4/13/2021

The storm drain that sits in the curb cut for my driveway is sinking. I can see fallen bricks through the grate. The road surface and sidewalk are both crumbling around it. I am worried that the drain grate may collapse.

Case Date:

6/19/2021

Behind my home in Winslow Woods is a culvert that the city never maintains. It is now flooding with water and the water is creeping up towards all our homes on Azalea Lane.

Case Date:

1/7/2023

The water pump at the bottom of Azalea Lane has its hazard light and sound going off

Case Date:

9/1/2022

There is water seeping out of the ground and onto the pavement on the east side of Oak Street, the alley that runs between 5th & 6th Streets. On the other side of Oak is a fire hydrant. I suspect the pipe is leaking.

Case Date:

6/23/2021

We have cleaned the tops of the grates in front of our building but can not clean the culvert in the ditch, which is clogged with debris. We also have one grate that has erosion barrier under the grate which won't allow water to pass through as it is packed with mud. We were flooded in 2008. We were within a foot of it entering our building early last Saturday morning. Please send someone to address this issue before Friday. We can not survive another flood.

Case Date:

2/10/2023

pipe broke, lesk in the kitchen and not sewer.