- Case Date:
- 4/2/2024
I've sent a few uReports about the service not working on my iPhone 14 (the request never fully processes - I never get the "thank you - here's your ticket number". So, I've taken to submitting uReports from my laptop (MacBook Pro, Catalina OS, version 10.15.7, using Chrome Browser) and found additional usability issues. For example, when I click on "find me" within a uReport request, the resulting map takes up the rest of the screen, and will not allow me to scroll down to the "general information" section or to submit the request! To do so, I had to minimize the View Zoom. This is true in both Chrome and Safari. I know there are plans to replace uReport. I'm definitely interested in being part of a resident testing group whenever there is a new system and/or upgrades to this one.
Website & Web Services Feedback
- Case Date:
- 2/26/2024
uReport won't submit any ticket I submit that has a photo attached. It stays on Step 4 indefinitely, saying that it is submitting my ticket but never fully submitting it. When I remove the attached photo and resubmit, the uReport immediately submits and I get an email confirming the ticket was submitted.
Website & Web Services Feedback
- Case Date:
- 2/23/2024
the uReport website is not submitting my reports. After I hit the submit button, the webpage moves onto step 4 and says "processing your service request" and this step never completes. I don't get an email saying my report was submitting, and my reports don't show up in the online record of submitted reports.
Website & Web Services Feedback
- Case Date:
- 2/6/2024
When attempting to submit an application for a R/W Permit I received the attached error message.
Website & Web Services Feedback
- Case Date:
- 2/2/2024
Some calendar entries require logging into a Google account before info about the public meeting can be viewed.
It would be helpful to not require logging into a Google account before display of public meeting information in order to ensure greatest levels of accessibility and participation.
For example, on the page at
https://bloomington.in.gov/boards
clicking on the calendar links displayed on the right side of the page for the Feb 9 meeting of the Metropolitan Planning Organization Policy Committee or for the Feb 12 Board of Public Works Session displays a prompt to log into a Google account if the visitor is not already logged into a Google account.
In contrast, clicking on the calendar entry for the Feb 7 Common Council Regular Session immediately displays the associated public meeting information, without first requiring a Google login.
Sidewalk Requests
City Water Tank, Bloomington, IN 47408, USA
- Case Date:
- 2/2/2024
FYI: I've tried submitting this several times using Safari on both macOS and iOS and I fails every time I include a photo, so I'm leaving it out for now but can provide it later if desired. (I think your webform doesn't know how to handle heic images.)
In any case, I reported this issue to INDOT, but at first they said I should report it to IU. So I did. Then later they said I should report it to the city. So I am. This is an open/unpaved section of the multi-use path. It's been in this state for months and is getting worse. Can this be repaired?
Website & Web Services Feedback
Bloomington, IN, USA
- Case Date:
- 2/1/2024
I don't thing anybody in the city is doing their job maintaining the broken street lights and torn up roads. You all realize these heavy buses destroy the roads, right? You all hiring or just reading ureports and getting your kicks in? Writing parking tickets just to pay the ticket writers wages and then misappropriating the rest of the funds. Sounds like Bloomington city government at its finest! 27 years I've been watching this city go downhill. You are getting close to the bottom.
Website & Web Services Feedback
- Case Date:
- 2/1/2024
I've tried to report an issue twice and don't think the web form is working correctly. This is from Safari on macOS.
Potholes, Other Street Repair
1228 W 10th ST
- Case Date:
- 1/30/2024
Deep pothole near 601 N Summitt St created by gigabitnow installers. NOTE: I tried submitting this from my iPhone 14 Pro and the request never fully resolved. I'm happy to show someone what is going on to be able to submit uReports from my phone.
Website & Web Services Feedback
- Case Date:
- 1/27/2024
Ureport won’t finish submitting I keep getting to this stage and it just sits