Accessibility Problem
401 N Morton ST
- Case Date:
- 12/7/2022
Men's bathroom behind vending machines near ITS rear door: Accessible stall toilet seat is disgusting and damaged, apparently a regular water leak (or condensation) occurring behind same toilet.
Illicit Discharge (Storm Sewers)
401 N Sheffield DR
- Case Date:
- 6/19/2021
As commonly done when the storm drain is cleaned they dump the debris into the yard which ends up killing the grass I was told that when they clean the drains they're supposed to take the debris with them. I'd appreciate it if they would I've been fighting keeping grass growing here and when the water goes fast if there's no grass growing it takes the topsoil. Thank you
Water Utility Billing Problems
405 N Rogers ST
- Case Date:
- 1/29/2020
the website for paying the water bill is not working
- Case Date:
- 5/1/2024
Note: prior complaint was filed under a different address by the system ("402"). The case number for that was #186916 (https://bloomington.in.gov/crm/tickets/view?ticket_id=186916) The response then that the hole is for rain water is nonsensical. If people kept the lids closed, what little rain we get would not enter the dumpster. Also, no other dumpsters in the neighborhood have such holes and an associated rat problem.
Drainage or Runoff
407 E Varsity LN
- Case Date:
- 10/24/2022
There is a large water main break outside of 407 E Varsity Lane in Bloomington IN, Water is pouring up from the sidewalk and causing a stream to run down the side of the house. Needs urgent care. Likely shutoff.
Drainage or Runoff
410 E Vernon AVE
- Case Date:
- 3/3/2023
Hello, I am writing you again to address the storm water issue we have in front of our property. It has been almost a year since the process of fixing this issue has started and it is becoming frustrating. We have been very patient, and we understand that there are priorities in the city but if this issue is not addressed the road will continue to erode and soon we will not be able to access our driveway. As I stated, we started the process in March 2022; we waited until September and submitted another ticket UReport 181323; this time the crew came and did some work (since we did not receive any information, we did not know if they are finished by the way they left the project for the past few months). I wish I could attach more photos of the "finished " project. Anyway whenever they cleaned the trench, the asphalt was scraped, and everything was left as is and every time it rains all the dirt and sediments go in the culvert clogging it. The rain today made everything worse, the culvert is clogged and the water is again on the street. It is extremely frustrating and disappointing. Below is the first email we sent on March 14, 2022
Hello,
We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood.
There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek.
Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway.
The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem.
We are needing guidance and help since we do not know how to address the erosion and also the public road.
Thank you for all your help!
Mihaela Lee
812-325-6959
Water Utility Problems
411 E Saville AVE
- Case Date:
- 7/27/2023
We hired Arnolds Asphalt to put a driveway in and in the process of preparation, they found standing water where the meter is. Before we proceed with the driveway, I believe we need to have someone from the Bloomington city utilities department to inspect this to make sure there are no issues before new blacktop goes over it with a protective sleeve. We were notified after a fire about 2 or 3 years ago that there was a leak and there was standing water in this at the time perhaps do to the big fire trucks rolling over it while putting out the fire. Could someone please come inspect this to make sure there are no issues prior to blacktop?
Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Quality
416 E Cottage Grove AVE
- Case Date:
- 8/13/2020
Lack of hot water
Water Utility Problems
4219 E Sheffield DR
- Case Date:
- 12/8/2023
On the corner of Cabot Ct. and Sheffield there is some type of water seeping into the road from the corner of the street near a stop sign. Seems like a broken water line.