Case Date:

7/22/2023

In the past we have put in a complaint about the trees at mills pool. They need cut back. They hang way to low. Someone is going to put an eye out. Oh wait my son almost did. On July 15th my 12 year old son was walking on the sidewalk at the circle to go swimming. He turned his head and jammed a hanging tree branch into his left eye. His poor eye was red and draining and it hurt. We went to the dr the next day. He got some eye drops and they sent us to the eye dr. Had to wait till that wed. Unfortunately he can not swim for atleast a week. We have to get the open wound on his eye ball to heal up. I hope you take immediate action on this and keep on top of it from now on. This never should have happened. Those trees should never hang that low especially since we have put in a complaint on them before. Here is pictures of his poor little eye and the trees. Thank you in advance for taking care of this immediately before some one really .gets hurt

Case Date:

8/7/2023

Parking lot area very overgrown with weeds The parking lot by community garden And low hanging tree limb over sidewalk on south side of park

Case Date:

5/24/2021

The water fountain is leaking. Water is seeping out around the base of the fixture. Thank you for addressing the erosion to the north of the steps leading up to the shelter and park. Also, there are multiple areas of erosion around the park. Notable areas are to the east of the shelter and to the south of the sidewalk on the south side of the playground structure but there are presumably other bare areas prone to erosion due to their location on a hill or in a high traffic areas. To prevent long term damage to the structure of the park and not having the shelter area turn in to a muddy mess, please address these issues.

Case Date:

8/23/2023

this washed out patch is a fairly serious safety issue for cars and pedestrians. Due to recent work on a sidewalk on Clover Lane, orange traffic cones were available, and were placed at the site of the hole to reduce the risk of an accident. City personnel came to see the issue, and took away the traffic cones, thereby increasing the risk of an accident. City personnel informed me that the hole would be repaired "soon" by the fiber optics installation contractor. While I understand that this sort of thing takes some time to coordinate and complete, the removal of the orange cone and the lack of a repair, is creating a safety risk for cars and pedestrians in the area. thanks, kelly

Case Date:

4/28/2020

I thought there was a street tree category but I can't find it. Nevertheless, I need to report a hazardous dead Ash tree at the corner of my property at W. 11th St and N. Oolitic Dr. It's the tree right next to the Oolitic street sign. The specific address is 1510 W. 11th aka Forest Homes Addition Lot 48. The tree constantly drops extremely large limbs onto the property, the sidewalk right below, and into the edge of the street. Due to the size of the tree, the limbs wouldn't just leave a slight bruise if one fell on a person. Obviously, I understand the difficult situation we find ourselves in at the moment, but I'm hoping this tree can be removed asap. On Thurs, April 30, Bluestone will be removing a large dead tree on my property and I am also paying them to remove a couple large, dead branches from this Ash tree. That won't take care of what is higher up, though. Thank you.

Case Date:

1/28/2024

Maybe a complex problem, but there is often standing water (rain or shine, but especially when it's been raining) on the sidewalk and the street in the block just east of Walnut on the south side of 12th Street. .

Case Date:

2/23/2024

E 5th Street needs to be repaved. It is beyond just patching potholes. It is dangerous to walk on because the pavement is broken on both sides of the streets. The city will not prioritize a sidewalk, so pedestrians must share the road with cars and bikes. Please look at the include photo and tell me that it can be repaved!

Case Date:

2/22/2022

Pothole on sidewalk between N college and 10th. Tripped on it this morning and injured my ankle

Case Date:

10/19/2021

This morning, sanitation services left the contents of the shared recycling bin of the duplex for addresses 718, 720, and 722 W Kirkwood Ave. all over the curb. I understand that my duplex neighbors before have placed items in the recycling bin that are not recyclable, and I try to remove those as I see them, but dumping what is essentially all of the contents on the sidewalk for me to have to pick up is ridiculous. My neighbors are lazy and will not clean it up themselves, so until I return home from work today, all of that recycling is just going to sit and rot on the sidewalk. Also, no notice was left, so even if they were to go out and see what happened, they would have no clue as to why these things weren't collected. I understand the frustration of people putting legit trash in the recycling bin, it frustrates me too, but there's a level of passive aggression here that is quite unwarranted and is instead resulting in littering by your employees and a genuine inconvenience from me that I can't address in a timely manner, since most people getting into their car for their morning commute don't expect to see their recycling bin dumped on the sidewalk, waiting for them.

Case Date:

1/24/2024

Recycle trash can blocking on sidewalk