Case Date:

6/21/2021

Due to a crack in the curb and an uneven grade, all of the water in our cul de sac floods the water meter cover and my driveway and backyard when it rains.

Case Date:

5/9/2024

I would like to complain about all of the rain outs at the Winslow baseball fields when there is no active rain. Games are being canceled by the city when the Smithville and Ellettsville leagues are still playing games. Both other leagues have people on the field clearing water and putting down quick dry every day while it appears very little effort is given to clearing water from the Winslow fields. Having city employees work on the fields or allowing volunteers to do so would make a big difference.

Case Date:

5/16/2024

I completely understand that weather is no one‘s fault, but we need to find a way to protect the Winslow baseball fields from rain. My family and many others have paid for the Bloomington junior league baseball Association season and we are now going on the third consecutive night of canceled games. Only field three appears to have standing water. Can you all please work to find a solution to maybe cover or tarp the infield so they do not get waterlogged and the games can be played. Thank you for your consideration.

Case Date:

5/16/2024

Games canceled again tonight even though there has been no rain in 36 hours. There were no attempts to work on them yesterday to remove water so they could have a chance to dry out today.

Case Date:

12/13/2023

Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency. Let me know via email or call. Thank you.

Case Date:

1/26/2024

There is water constantly flowing out of the ground on the alley east of 213 E. Cottage Grove about 40 feet north of the street. The water is bubbling up and flowing south to the street then flowing east to Lincoln. When it was cold recently a glacier formed there that was dangerous to walk or drive on. It i now getting swampy there - still dangerous but in a different way. Both City Utilities and property owner were notified, but it is not clear if anyone has determined where the water is coming from. Good to check the meters in the area, e.g., 701 N. Lincoln, 700 N. Washington, 706 N. Washington for any unexpectedly high usage.

Case Date:

2/16/2024

See case #187164: Water is still flowing from house. The stream begins in the alley coming from the NE corner of the house, then moving south down the alley to Cottage Grove. The sewage water then travels east along the north edge of Cottage Grove to Lincoln. The sewage water then forms a pool on the NW corner of Lincoln/CG. The sewage water then crosses CG and travels south along the west edge of Lincoln until it meets 10th Street, where it crosses Lincoln to the NW corner of Lincoln and 10th, where is has formed a second pool. The property owner claims there is no water coming from their house. Please test the water for microorganisms and when the tests come back positive, inform the property owner of their obligations if they want to continue to rent out houses that used to be people's homes.

Case Date:

2/4/2024

Please test the water leaking from this house for coliforms. It smells again. Water is in alley. See previous ureport case.

Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

Case Date:

9/15/2021

Water has smelled horrible and tasted awful since 9/10. Water sitting in our toilets smells. The taste is bad.