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City of Bloomington, Indiana

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closed #174322

Water Utility Problems

Case Date:
12/14/2020

I noticed my water usage was higher this month. I had no idea why. I looked under my house. No leak. A service man working on my next door neighbor just informed me that my water meter was leaking which must explain the higher usage. First you need to repaair it and second will an adjustment be made on my water bill since the leakage is being caused by the meter?

closed #174324

Water Utility Problems

Case Date:
12/14/2020

Our water completely stopped working and the bill has been paid. Haven’t received a call back.

closed #174327

Water Utility Billing Problems

Case Date:
12/14/2020

I have contacted the water department and asked to speak with manager to no avail. I have only ever contacted the water dept. by phone. Never was told services had to be shut off via a form. I left Bloomington and the address 7/1, but billed until October. Someone was able to imitate services at the address without me being contacted. I'd like to discuss this with someone that can assist.

closed #174394

Blocked Street

Case Date:
12/30/2020

street drain in front of 1309 South Lincoln is completely blocked and has been for Years..literally.. I could post a photo but don't know where to send it..A few years ago I reported this and the Department said they didn't see a problem.. THe water backs up over the sidewalk.. Obviously there is a problem..The puddle is about 40 feet wide and out into the street almost to the center

closed #174408

Drainage or Runoff

Case Date:
1/2/2021

Other: From E. 3rd street entrance to Park Ridge addition, there is a significant slope of the street to the west side creating pooling of rainwater and debris. The continued presence of water/mud/debris has caused breakdown and potholes in the pavement. These potholes are "patched" periodically, but quickly erode again due to the inadequate drainage system. The nearest storm drain is approx. 1/2 block north on the east side of the street -the slope of the road on the opposite side of the storm drain. I have added pictures to show the issues directly in front of my house, however, the same conditions exist along the entire block. From my understanding, the road was to be resurfaced this past summer. I have concerns if the street drainage issue is not addressed prior to this, there will be continued problems. There is to be a new city bus route beginning soon which will have the buses traveling this portion of the road several times a day and will most likely factor in to creating more problems with the pavement. Thank you for your attention to this matter.

closed #174427

Parks & Playgrounds

Case Date:
1/5/2021

Water is permanently standing in the new large dog area of the Switchyard Park dog park. This has led to injuries among other issues with dogs (not to mention the huge mess this makes and destruction to the grounds of the park). Please remedy this situation as soon as possible. Thank you.

closed #174437

Water Utility Problems

Case Date:
1/5/2021

We have no running water at our townhouse. Bill was paid on 12/26. No way to connect to an operator to report the problem. UNACCEPTABLE!!!

closed #178499

Potholes, Other Street Repair

Case Date:
12/31/2021

I am wondering why Olcott was left in this condition while repaving recently. This seems to be a good way for water to collect and even freeze if we get colder weather. Is there a plan to smooth this out? Could I also request that the end of Olcott/ Moores Pike gets a look. Already there has been Ice pools at the crease from paving. It’s a dangerous situation if a car cannot stop when ice forms there. Thank you Sharon

closed #178619

Water Quality

Case Date:
1/18/2022

Water has been coming out with a yellowish tint for quite some time now. It isn't always like that but the frequency can't be ignored

closed #183189

Trash

Case Date:
3/21/2023

The trucks auto arms have punched a hole in my trash can. Every week it gets worse. Now rain water and critters are getting in the can. I think the department should replace this.