Case Date:

4/22/2020

Ditches cement collapsing, two places: 1) under main road 2) resident walkway, see picture.

Case Date:

4/13/2021

The storm drain that sits in the curb cut for my driveway is sinking. I can see fallen bricks through the grate. The road surface and sidewalk are both crumbling around it. I am worried that the drain grate may collapse.

Case Date:

6/10/2021

Today and always when there's been heavy rain over the last years, 1st Street floods in our stretch, because there's no drain in the block between Stull and Fess Ave. where we are. At our house, the water hits the curb of the alley in such a way that the entire grass patch and side way is flooded, making it dangerous to walk on the side way. I'm attaching a picture of now, when the rain has already become more steady. I can provide a number of short videos we've taken over the years to document the problem. Please, consider installing a drain or let us know what can be done about this. It is dangerous for us, our toddler son and our visitors. Thank you!

Case Date:

7/2/2021

The storm ditch is not graded properly, so the ditch flows into my yard and towards my house when it rains heavily. The ditch has also gotten overrun with debris, further exacerbating the issue.

Case Date:

2/7/2024

Storm drain casement junction is clogged with branches. You can see it through the heavy iron grid on the drain at the SW corner of Southdowns and Ballantine. It will require lifting the grid cover the clear out.

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

12/2/2022

Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system. Thank you

Case Date:

1/17/2023

Sewer water seems to be spilling out of this broken clean out

Case Date:

1/24/2023

On December there was a frozen pipe that leaked into the kitchen floor and not into the sewer. Can you please look into this and consider giving me a credit? If you notice my previous bill, it was 103.38. Thanks,

Case Date:

1/30/2023

It seems like raw sewage as well as toilet paper is coming out of this clean out for 414 s Lincoln street rental property. This seems like the second one of these situations in this Lincoln and University location.