Utilities Construction
1205 S Collinswood DR
- Case Date:
- 12/10/2022
My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.
Sewer Problems (Sanitary Sewers)
544 S Lincoln ST
- Case Date:
- 12/2/2022
Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system.
Thank you
Sewer Problems (Sanitary Sewers)
1712 S Williams CT
- Case Date:
- 11/26/2022
At least two sanitary sewer cleanouts in the ROW with sewage leaking out. One is in the middle of the sidewalk at the Northeast corner of S High Street and E Arden. The other cleanout is about 50 feet North of the cleanout in the sidewalk.
City Performance
715 S Park AVE
- Case Date:
- 10/26/2022
What is the value of creating uReport incidents for scooters? I recently created Case #181916 and got three emails, the first to tell me the case was created and I should contact Bird directly. The second, to tell me that the case is closed and a third saying that Anonymous assigned this case to Anonymous and providing a link to the case.
I also created 181882 over the weekend. Nothing has changed when I follow the link for the case.
I have contacted Bird directly before but typically they then tell me that the case is resolved and I have to explain that the case was closed the instant I created and I was referred to them. And then we go round and round and nothing happens. Can we just an scooters?
Sewer Problems (Sanitary Sewers)
2420 E Rock Creek DR
- Case Date:
- 10/18/2022
We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).
Blocked Street
507 S Muller PKWY
- Case Date:
- 10/7/2022
Cars parked in the early morning on both sides and block the road. Dangerous in the dark morning fog or when it is raining as you visibility is limited and you can barely squeeze your vehicle through the road due to the illegal parking.
Sewer Problems (Sanitary Sewers)
1639 S Sycamore CT
- Case Date:
- 9/28/2022
Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.
- Case Date:
- 9/23/2022
Likely that RV next to house is being lived in. It is parked in the yard not on a driveway.
Sewer Problems (Sanitary Sewers)
1014 E Wylie ST
- Case Date:
- 9/6/2022
Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!
Potholes, Other Street Repair
1503 S Dorchester DR
- Case Date:
- 8/8/2022
8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?