Case Date:

9/19/2022

In regards to resolved uReport# 181500: Reply from City: Up until recently, we've been relying on the scooter companies to enforce their users behaviors with illegally parking of the scooters. We have two positions that we are currently hiring for that are funded with fees from the scooter companies that will focus on moving into a system where fines will be issued for improper parking. My reply with two (2) questions: I do not understand Adam Wason's reply in light of what was stated by City Attorney, Mike Rourker, in 2019 (please see below for quote). Additionally, I worked from March 2019 until October 2021 as the main point-of-contact (POC) working with the entities licensed by the City for providing the service and product of motorized scooters, and neither was I informed of any efforts to ticket the companies nor the users of the scooters. Can someone please explain to me what the Standard Operating Procedure (SOP) for holding the licensed entities accountable for the stipulations in the ordinance governing use and management of the scooters was prior to the recent creation and hiring of a new staff position? Also, why were no violations issued and no fines collected in over three years? Thank you for your time. "At its July 31, 2019 meeting, city attorney Mike Rouker told the city council that scooter companies would be fined if their users violated the parking restrictions. Rouker put it this way: “So just to be clear, at the same time, that Bird or Lime or another scooter company may be taking those additional steps against their own users, the city, if this is an issue, will be fining them every single time we see a parking issue.” Rouker continued, “I suppose if the company wants to move very slowly and pay lots and lots of fines to the city, until we’re fed up enough that we either revoke their license or geo-fence an area, that’s a business decision. But I don’t know if it’s a sound business decision.” For an improperly parked scooter, the fine called for in the city’s ordinance runs $30. The fee connected to impoundment is $100, plus $10 per day storage, and another $150 for disposal. As it turns out, the only payments the scooter companies have had to make to the city of Bloomington are the $10,000 annual licensing fees and the 15 cents a ride. The three companies now operating in Bloomington are Lime, Veo, and Bird." Source: https://bsquarebulletin.com/2021/11/22/electric-scooter-parking-violations-zero-citations-in-over-2-years-since-local-bloomington-law-was-passed/ Additional source: https://otter.ai/s/56nnFv2HQX2elRJ40z1X8A?snpt=true

Case Date:

1/7/2021

I've noticed that the uReport system no longer shows the text of the updates made. There are only dates and words like "open" and "assignment" and "closed." Citizens cannot see what the City has said or reported about these uReports. There are no details on who is working on the case, what is being done, etc. Is there a reason why this information has gone away and transparency is now lost?

Case Date:

11/2/2021

This cae has been sitting,unmoved, for about 10 days, at a curve in the road. It is preventing tree trimmers, leaf gatherers, garbage/recycling trucks from doing their jobs efficiently or, in the case of the tree service, at all. Please ticket and remove so that nobody hits it and services can proceed unhindered.

Case Date:

5/17/2024

There are a few grass-cutting services in town that use loud, industrial, gasoline-powered equipment that is designed and intended for use on large fields/cemeteries/etc., but they are instead being used on small, residential plots up close to neighboring properties whose residents do not appreciate the noise, hazards, and pollution produced by these dangerous machines. Are there any City regulations about the use of such equipment in the city limits? For example, the property immediately adjacent to the Grant Street Inn on 7th Street uses such a service. The large equipment is startingly disruptive and annoying.

Case Date:

6/24/2024

See case #188814. Action does not appear to have been taken. Rat problem is increasing. This dumpster is *regularly* visited by people who do not live in the complex, both those who drive up, dump their trash and then speed away, and also by those who climb into the dumpster and rummage around for food and other *valuables*. The latter leave a mess (as per attached). Is there any way to force the owners to enclose or secure the dumpster so that only tenants have access to it? Management (Parker Rentals) do not seem to care.

Case Date:

1/24/2023

On December there was a frozen pipe that leaked into the kitchen floor and not into the sewer. Can you please look into this and consider giving me a credit? If you notice my previous bill, it was 103.38. Thanks,

Case Date:

5/7/2024

This is at Kilroys. They have a line not to cross. They crossed the line again. Please fine them

Case Date:

7/16/2022

Hi. I'm very sorry to bother but as I was cleaning my bathroom a bit ago I found huge dead cockroach in my shower. I'm a very clean person despite being physically disabled and legally blind live on own so keeping my place clean is difficult. There's been problems with the lines under the trailers here off/on for about a year now. There have been repairs made to many however. There is oftentimes a smell of sewer outdoors. I've had odors in my kitchen particularly when using water in sink for a while now too. I've been having a problem with the roaches off/on for several months as well. I've done all I can but I fear they're somehow coming from the underneath of my trailer into the pipes that go into the water/sewer lines. I've contacted the management in past for help in find out the source to that area is they're responsibility but I received no resolution to the trailers are the responsibility of the tenants. I've got roach bait in about every room so the roaches find usually are dead but after seeing one in my bathroom shower upon cleaning I'm very uncomfortable with continuing to not contact on the situation. To this trailer park is on city sewer/water lines seems the most reasonable ones to contact. I'd greatly appreciate help in this matter. To I'm very concerned for the health of myself and my geriactric cat with kidney disease now. Thank you very much. Rebekah

Case Date:

1/30/2023

It seems like raw sewage as well as toilet paper is coming out of this clean out for 414 s Lincoln street rental property. This seems like the second one of these situations in this Lincoln and University location.

Case Date:

9/6/2023