closed #186180
Scooters, Bike-share and Related Issues
553 S Washington ST
- Case Date:
- 11/2/2023
Scooter, blocking the sidewalk
Scooter, blocking the sidewalk
This car is repeatedly blocking the sidewalk at this location
I have spoken to three different people this morning working for the parking department, all of whom have been unhelpful and rude. Each time I have an interaction with anyone from the parking department, it is unpleasant and unprofessional. This behavior is unacceptable for any person to behave in this way, especially someone who is employed by my government. In the first incident, I politely asked the woman why I was recieving a ticket and that I did not understand. She was rude and unhelpful. After this, I called the number printed on my ticket and spoke to the parking manager, also asking her why I had received my ticket; as well as voicing my concern about the way that I was previously treated. Instead of offering to make the situation right, she lectured me on how "more people should care about accessibility issues" and that since I was blocking the sidewalk entrance, she "hopes I never end up in a wheelchair and need to access the sidewalk". After politely bringing the first woman to her attention, I was immediately met with MORE uncalled for disrespect. I then followed up and called the second woman's boss. Thankfully, I understand now why I got the ticket, but I do not trust that the situation has been handled. However, each person in this department clearly needs to take a course in customer service.
Scooter lying in the middle of the sidewalk
Cars on sidewalk. Firestone auto 3rd and walnut
Scooter blocking the sidewalk
E bike blocking sidewalk
Scooter blocking sidewalk. Also broken office chair, blocking sidewalk.
Scooter parked in the middle of the sidewalk
Parked in middle of sidewalk.