Case Date:

2/8/2023

Hello! We got a notice for leaving our recycling can put past 24 hours of pickup, because our recycling has not been picked up for a MONTH? I do not think it is fair for us to have to pay any fine at all, as we put the correct items in the recycling container and it wasn’t overflowing. We left the can out by the street for 24 hours in case recycling came by later because we were not sure what was going on and why it never got picked up? I even sent an email about 2 weeks ago and never got a response!!! We are upset about this and would appreciate a response. Ticket: 62023-02-0428 Please take a look and consider appealing this. Thank you for your time.

Case Date:

1/4/2021

I own this property and I noticed that one of the wheels on my trash container is broken and I need it replaced!

Case Date:

4/10/2020

Could you please send a sanitation crew over to pick up my recycling at 1006 W Countryside Lane. It was at the curb yesterday (my scheduled day) for pickup and they did not collect it.

Case Date:

10/29/2021

Our trash did not get picked up this Thursday (10/28/21). There were two bags of trash inside. All trash was bagged and the trash bin was placed on the curb the night before and 4+ feet from any other objects.

Case Date:

6/4/2022

Today I was driving on Walnut Street headed south around 11:30am. A white City pickup truck was stopped in the road with its hazard lights flashing. The City employee was picking up bags of trash and other junk that some careless person had lost on the road, creating a hazard for traffic and cyclists. This City employee should be thanked or rewarded in some way for going above and beyond. I don't know if he was sent there to get this trash. To me, it looked like he was driving along and saw it and decided to stop and do something about it. He was in a white Ford Super Duty pickup with a lift gate on the back. I think it was truck # 936. This was 11:30am on Saturday, June 4, 2022, on Walnut heading south in the area of about W. Allen Street or so. Please, find this City employee and give him a high five, some extra time off, or whatever you can do to thank him for doing a great job.

Case Date:

12/29/2020

The recycling fellow looked in my container and evidentally, a single plastic bag was not recylable, so he hung that bag halfway out of the container and did not pick up any of the recycling. I'm sorry I made that mistake, but it would have been small effort to put the bag in the trash container that was right beside it or to leave the plastic and take the recycling. Really poor service.

Case Date:

1/9/2023

Trash was not picked up today (recycle was), likely because avenue was blocked by house renovators' trucks at 1009 Greenwood. Will trash on Greenwood Ave be picked up this week?

Case Date:

1/24/2023

Yesterday (Monday) was our trash pick up day, but several of on our block did not get a pick up. Can we please get a pick up this week? Thank you!

Case Date:

4/18/2021

My garbage can is missing. I think my neighbor took it because now he has two trash cans. Is there any way to prove if one of his cans is mine?

Case Date:

4/30/2022

One of your trash containers has been in the alley behind our house for several weeks. Someone seems to have misplaced it. The number on it is 0917014673.