Case Date:

10/3/2020

Wheels broken off recycling container

Case Date:

9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.

Case Date:

9/8/2020

re ticket_id=173521 Our recycling bin was not collected on Thursday, August 27, per the regular schedule (trash was collected that day). I sent the problem note on Friday the 28th. On September 8th I received a message that "we took care of the problem." That is either incorrect, because I had to wait a week to have a full recycling bin collected, or it is correct that the reason why we were skipped was figured out (not likely-as it probably was just a momentary oversight). All that was needed was for a truck to be diverted for 10 minutes from another route to collect our forgotten bin. Strangely handled...

Case Date:

9/2/2020

I put an approved yard waste bag with grass clippings (only about half full) on the curb for pickup on Monday, but it was not picked up. I have no idea why it wasn't taken. Now the bag is wet, full of decomposing clippings and will be a total mess in two weeks. Can it be picked up, please?

Case Date:

8/28/2020

Trash was picked up yesterday, our day, but the recycling bin is still on the street not collected. No notice left if there is some kind of problem.

Case Date:

8/18/2020

The trash/recycling crew left most all cans thrown off the sidewalk, into the road on their sides today. This is not normally the case, and it was absolutely NOT weather related. The trucks woke me up three times today. And then I find my trash can only half emptied, with one bag still in it. Either the trucks are malfunctioning, or someone was in a bit of a hurry to get done with the route.

Case Date:

8/7/2020

Hello - I sent an email to sanitation department Wednesday morning but haven't heard back so trying this route... I live at 1205 S Washington St and our trash can went missing sometime between 1am and 9am early Tuesday morning. I've sent a note around to the neighborhood email list in hopes that someone will notice a random one abandoned in their yard. But so far no one has. A neighbor thinks he may have heard it traveling north on Lincoln near the intersection of Dodds around 2am). What's the next step? We don't produce much trash so could likely skip a week of trash pickup if there's a chance it'll be spotted by your tracking equipment elsewhere. Thanks for your help, Jenn

Case Date:

8/5/2020

Bloomington Sanitation Department, At 3 AM of Wednesday, August 8, 2020 on the morning of trash pickup day at 1412 S. Winfield Rd., 47401, my wife was up watching a recorded news program when a crash was heard from the bottom of our driveway where the cans awaited pickup. The bang was followed by a loud dragging sound. She walked to the bottom of the drive and found the landscaping can in the recycling can were gone. She woke me and we searched for the cans until we found them three doors south on the Boulevard of the Southwest corner of the Moores Pike roundabout. At first I thought at 3 AM, it must've been a drunk. However, the more I thought about it, the more unlikely I thought it would be that a drunk would be able to retain the cans for 50 yards. Retaining the cans brings me to the question which I thought worth sharing with the city. I cannot think of any way to carry the cans that far without damaging one's vehicle other than the way the city does it – hooking a lifter up under the bar built-into the can. If a prankster is trying to develop a "trick-or-treat… Throw your garbage in the streets" system, the potential chaos it could create for the city sanitation system seems to me to be huge and I would recommend that the city proactively try to answer the following questions. 1.) Have any of the lifting mechanisms used by the city trucks ever disappeared? 2.) Since this system is presumably used throughout the country, can such a lifter be bought online? 3.) Are there any YouTube videos about how to make a lifter that someone could have been testing on Winfield Road? 4.) Has the company from which the city purchased the cans and lifters had experience with cans being fiddled with when they are sitting ducks beside the road the night before garbage pickup? If so, what did these other municipalities do about it? I got my cans and my trash back in time to leave it out for pickup, but the next victim might not be so lucky. Thanks for your attention, Eric Mjolsnes

Case Date:

8/3/2020

Trash collectors are failing to completely empty the containers. Two weeks in a row.

Case Date:

7/23/2020

There is a desk sitting on the sidewalk in front of this house, it's been there for months.