Case Date:

3/16/2020

Hi Cleanup and Sanitation department, When I went outside today to bring in our trashcans this is what I saw (picture on left). The trash truck was there as we have just installed video cameras. This isn't the first time that our trashcans seem to be thrown around our driveway and I have complained about it before. This happened again and it was only our trashcan that was tipped over and I didn't report it. Our neighbors have the exact same size trashcan that we do and theirs are never tipped over like ours are (see photo taken today). We wish the trash collectors would slow down a bit and stop tipping over the trashcans. It damages not only the trashcans, but also our driveway that we paid $1600 to get resurfaced. I would appreciate if somebody would get back with me regarding this. It is frustrating and damaging to our property.

Case Date:

10/31/2023

It seems like every other week I'm calling about my waste not being picked up! I pay for this service, let me make sure you read it right, I pay to have my waste picked up. I have called this office four times in the past year for this same problem. MY TRASH IS STILL IN THE CAN AND ITS 3:30 PM

Case Date:

8/3/2020

Trash collectors are failing to completely empty the containers. Two weeks in a row.

Case Date:

10/22/2020

My recycle bin was not picked up. The sticker placed on the bin indicated "You have nonrecyclable items in your bin. I wnet through my bin and took out some Kroger sacks. My neighbor called you folks and you told her that egg cartons are not recyclable even though the lable clearly says it is. I went to your website and printed out things that are legal and what is not. But if you are at odds with the lables I cant read minds. I took out what items i thought might? be illegal but I'll not do that again. If my recycle bin is not picked up again, I'll no longer recycle.

Case Date:

12/31/2020

I filled out the on-line form to get an appliance pickup. The website said it will be scheduled, but how will I know when to expect it?

Case Date:

2/20/2021

Trash put out Wednesday for Thursday pick up still not picked up as of Saturday evening. Leaving it in the street until you pick it ip. It will be over flowed next week. I'm not bring 10 day old garbage into my house until next Thursday. It is not on the curb because the city plows the snow from the cul de sac into my yard which is ok because there is no other place to put it. So I don't have a curb at this time. I'd appreciated a notification if you weren't going to pick up the trash so I could have found a dumpster somewhere. Other neighbors still have their trash cans out. I presume the other gave up, or maybe theirs was picked up.

Case Date:

2/25/2021

I understood about the cancelation of services last week due to the weather. Today my trash was picked up but not the recycling. I do live on a cul-de-sac in Peppergrass, but I did not see anyone else's recyle containers left out. I left for work before things were picked and got home just a little while ago. Now I have two weeks worth of recycling in my container. Can anything be done about this before next Thursday. I did put my container back in the garage. Please let me know when I can put it back out for pick up

Case Date:

3/6/2020

None of the trash was picked up on East Pierson Court, Thursday morning. They did pickup recycling. Just no trash. As of 4:30pm on Friday, it has not been picked up. Thanks. Lin Loring lloring@indiana.edu 812-345-2983 2308 East Pierson Court, 47401

Case Date:

4/18/2022

On the last yard waste collection day, my plastic can was knowcked over but not emptied. Can I take it to you to empty. i have some yard waste I need picked up in the next run and no room in the can. Thanks

Case Date:

5/22/2022

Abandoned black couch in the side yard of 1459 W Allen Street.