Case Date:

9/1/2021

The previous tenants filled the recycling container with trash/rotten food. City will not pick it up. Can we get a new recycling container since it's so disgusting?

Case Date:

4/28/2024

Damaged recycling bin, cart missing wheel and need replacement

Case Date:

7/26/2022

I found my trash can like this after this morning's pickup. My guess is that it was replaced too close to (or partially in) the road after pickup and it was struck by a vehicle. I also noticed another bin on my block with this same kind of damage.

Case Date:

9/12/2022

For the past two weeks our trash and recycle have not been picked up, but our neighbors have. We have paid our bill and we have followed all of the rules listed on your website. The only problem I can see is perhaps the trash and recycle cans were too close to each other, but they had been moved (over 4 feet apart from each other) prior to this Monday morning pick up. We would like our things to be taken, and if possible before the next weekly pick up. Thank you!

Case Date:

1/31/2023

My trash bin was damaged on Jan.24,2023 after collected the trash by City Government. Will you provide me a new one or help me to fix it?

Case Date:

6/5/2020

Trash and recycling containers left on street. Collection day Tuesday morning, still there Friday. Repeated problem

Case Date:

6/6/2020

Follow-up on case #172684 Recycling and trash containers on street have been removed on Saturday morning

Case Date:

5/17/2023

Hi, My trash cans have been damaged yesterday (Tue May 16th) while the trash truck was picking up our trash. Attaching the photo as well sharing a video link. https://drive.google.com/file/d/19CnoiREi1gK__R2icVtKSebsq4RrIc3w/view?usp=sharing Can you please help to address this issue. Thanks & Regards, Rajesh Pardeshi

Case Date:

12/31/2023

i contacted u report a while back about large boxes and sheets of styrofoam laying in and alond this road. they got back to me and said they sent someone out there and they said they seen nothing there. i went out there this sunday morn when i picked up other areas and it was still there. i piked up the large box, and a bag full of trash there. i dont think any one ever went there. im trying to help this city as a resident here. i do alot as a single person out there, i hope the city will help with this problem. i can do what i can but its over whelming to say the least. i will help as long as im able. thx

Case Date:

6/2/2020

I am following the new requirements for recycling. Week after week they go by and won't empty my kart. I've got surveillance video of them not even opening the lid at times. Also I've asked politely for an extra waste kart or a larger one. They never return my calls nor do they even acknowledge my request. I have a family of 6 and we consume a lot of trash. So I sometimes overflow the kart and they will dump in and then charge me 10 dollars per bag and also charge me a fee for items outside the can. They obviously don't like me. I just don't want to have bags outside my cans throughout the week. Ive asked over and over and over and nothing. So im left to this option. Can you please take action and help me. Thank you