Case Date:

1/11/2024

Not sure which category this falls under. Eight (!) trash bins are lying on the sidewalk (south side of Cottage Grove, just east of Walnut), completely blocking pedestrian traffic. It isn't really a busy street and it's one-way so not a huge problem for most people who can step around them off the curb into the street, but people in wheelchairs or with strollers would not be able to navigate the area.

Case Date:

1/16/2024

Both garbage and recycling bin lids have been broken for about a year. Recently, the recycling lid disappeared. I assume it got dumped into the truck, since it wasn't attached. At pickup today I noticed my recycling had not been picked up. Is it because there was no lid? How am I supposed to get new, functioning lids?

Case Date:

1/17/2024

For 3 weeks in a row my recycling bin has not been emptied. Everything in the bin is compliant and I have not received any notices.

Case Date:

1/23/2024

Sometimes, like today, the City picks up my trash but not my recycling. I know that I am recycling properly. Is there a reason that the City would not take the recycling on the designated day when it’s put out properly?

Case Date:

1/25/2024

The lid to my trash receptacle has broken off completely. What do I need to do?

Case Date:

1/25/2024

Charred blankets and sleeping bag along with trash on sidewalk in front of Lola and Gather stores. Stinks of burnt trash

Case Date:

1/27/2024

Our trash bin now has a broken lid. Each week we find the bins thrown down on the ground. This has broken the lid. Please replace our trash bin. Thank you

Case Date:

1/29/2024

Nobody has taken our recycling in a month. We have a lot. But not overflowing. Why aren’t you guys picking it up and our neighbors too?

Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

1/23/2024

We moved our recycle bin to the curb of our sidewalk, but we discovered that it had disappeared by Tuesday afternoon. Please deliver a new one to 1200 E Atwater Ave, Bloomington, IN47401. Thank you very much.