Case Date:

4/12/2021

After our last recycling pickup, we found our bin damaged. How do we request a replacement bin? Thank you.

Case Date:

4/20/2021

Our trash on Buffstone Ct. was not picked up Monday. Has trash day changed?

Case Date:

5/5/2021

The trash collectors took only the top bag from our bin this morning, leaving the two below it. Can someone come by to pick these up?

Case Date:

5/26/2021

My recycling hasn’t been picked up in the last two weeks and I am trying to understand why. Is it because of the styrofoam? The styrofoam in my recycling bin is stamped recyclable #6, which according to the lid of my recycling container is accepted.

Case Date:

7/8/2021

Recently, when the trash collectors empty the trash from our trashcans they have been leaving the lid on the can open. invariably in will rain and require us to empty the can before putting it away. I've lived here 5 years and this has never happened. Our guys always do a great job collecting the trash. I think a new guy perhaps wasn't trained properly.

Case Date:

7/8/2021

Hi, I live at the end of a cul-de-sac and every week trash/recycling truck goes in reverse (direction of my yard) to complete turn. The back of truck has ran into my yard three times now over the last few months creating a huge divot. I work hard to keep my front yard looking nice. I didn’t complain the first two times. Instead I went out of my way to add dirt, grass seed, and straw. I am pretty fed up now. I would appreciate it if the city repairs damage and prevents this from happening again.

Case Date:

7/12/2021

I filed a request for an extra Friday trash pickup using the website. No one picked up the trash. We now have a full can and our pickup isn't until Thursday. I'd like someone to come pick it up today. You should also fix that request system so it works as well as calling. Thanks.

Case Date:

7/28/2021

I just went to pull my recycling bin back to my garage when I found that the bin is still full of recycling. Why?

Case Date:

9/1/2021

The previous tenants filled the recycling container with trash/rotten food. City will not pick it up. Can we get a new recycling container since it's so disgusting?

Case Date:

9/13/2021

Recycling was left. Our items were sorted and not in violation. Nothing was left indicating violation.