Case Date:

9/27/2023

Resident reported their trash tote has been stolen.

Case Date:

1/13/2021

Last week my trash was picked but not recycling. This week recycling was picked up but not trash. Could you please have someone swing by and get the trash? Thank you!

Case Date:

11/3/2023

There was a pretty severe car wreck from a car that left Dunn St and ended up in our back yard. A lot of bulky debris remains that won't fit in our trash can. How do you suggest we get it removed? It's close the storm drain.

Case Date:

11/15/2023

Observed city sanitation personnel leaving trash in their wake as they did the weekly collection. I had guessed this was happening, but finally saw with my own eyes. Often they leave the emptied bins in lanes of travel as well, when the bins were not set in the road. FYI - just hoping this can be improved so our neighborhood is free of litter.

Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

4/23/2024

When our trash can was emptied, the wheels came off. In fact, I can't even find one of the wheels. How do I go about having the can repaired or receiving a replacement wheel? Thanks!

Case Date:

6/18/2024

Trash container stolen. Please replace at no charge per Adam Watson and Rhea Carter

Case Date:

6/18/2024

The lid to my gray trash bin has been holding on by one hinge for months. It is now gone for good. Can it be replaced> Bin number 7171668

Case Date:

4/27/2021

Our recycling did not get picked up & I don’t know why. Please advise.

Case Date:

11/9/2020

Our recycling has not ben picked up in the last two weeks even when we had barely anything in there. There has never been anything sticking out.