Case Date:

2/8/2021

234 miles of city streets to plow, yet the 500 block of West Smith Avenue never gets a clean sweep. For some reason, the snow plow comes up on 300 block Jackson Street heading south, hits the Smith Ave. “T” (Jackson dead ends into Smith), then turns right scooping away leaving 500 block unplowed. (Happened this evening AND the previous snow.) Why not make a U-turn in the Nazarene church parking lot (Fairview/Smith) and finish the job on Smith? I’ve lived at 520 W. Smith Ave. since 1985 and never, repeat “NEVER”, been ‘left out in the snow’. On behalf of all my 500 block neighbors, please advise that this snow removal error is taken care of ASAP. Thank you, and please be safe.

Case Date:

2/16/2021

My neighborhood (Park Ridge East) was plowed last night but not this morning. I am an essential worked and need to be at work at 8 am. Also, the section where my house is located, the section of E. Sheffield Dr. between Park Ridge Road and Plymouth is often ignored by the plow. The plowing last night was about 6 feet from my mailbox too. That's a lot of snow to shovel for the mail truck.

Case Date:

2/16/2021

Kenwood drive is still covered in snow making it impossible for anyone to leave. Please do a better job in making sure all your citizens receive adequate snow removal service next time.

Case Date:

2/16/2021

Snow needs removed on Stull Ave and Grimes, unable to access the street

Case Date:

2/16/2021

The cul-de-sac next to our house has not been properly plowed at all. It appears that the plow has come down Kensington Park Drive but is skipping the plowing of this cul-de-sac. Note that I am reporting about the cul-de-sac which is midway east on Kensington Park Drive and is on the north side, NOT the cul-de-sac which forms the end of Kensington Park Drive. If the problem is that a few cars are parked in the mid-way cul-de-sac next to our house, please contact the owners and tell them to pull the cars into their driveways. Thank you, and I hope you can take care of this ASAP. We are not able to get out to work because our car cannot navigate the snow-filled cul-de-sac.

Case Date:

2/17/2021

The snow plow has plowed me in! Can they’re over this, I can’t get out.

Case Date:

2/17/2021

They plowed the road and all the snow is at the end of my driveway. I can’t get out and I can’t shovel it.

Case Date:

2/17/2021

N/S alley between Washington, walnut, 10th and Cottage Grove. I know you are swamped, but when you get down to alley snow removal, would love to be on the list! Thank you!

Case Date:

3/24/2021

Sidewalk between Southdowns and Woodstock has a lot of loose gravel from pothole repair washed up on sidewalk after High street flooded. It is a hazard for elderly walkers. Thank you.

Case Date:

3/28/2021

The city came a couple weeks ago to fill in some potholes in front of our house/mailbox, but the potholes need to be filled in more. There is puddling in front of our mailbox where street parking should be possible, but it is not possible when there is even a bit of rain. More importantly, someone in a wheelchair rides right over that area of the road in a wheelchair onto our sidewalk leading to University Elementary School, where he works. The puddles make it hard to see how deep the pothole actually is. I would not want him to become injured trying to cross the public street on his way to/from work.