Case Date:

8/13/2022

Looks like water is coming out of a water supply cover on the ground across the street from my house, draining into the street.

Case Date:

8/18/2022

AT&T lines need to be resupported. They were sagging and a truck snagged them. It broke a power pole that Duke replaced but the AT&T lines are just temporarily tied up. The whole line is a mess from High Street east with broken poles and sagging lines.

Case Date:

9/1/2020

There is an excessive amount of water flowing down South Fess down the street from my house. It has been flowing for at least 15 min now and appears to look like sewer water. It has not rained so it does not appear to be a result of that.

Case Date:

9/11/2020

You did a great job fixing the crosswalks; thank you! We use those sidewalks frequently. However, pedestrians wishing to use the crosswalk to traverse Henderson on the south side of Winslow now face road flooding for hours/days after significant rain. The east side of the crosswalk and northbound road flood. Not only is this a problem for pedestrians, but it may present an ice hazard for vehicles in the winter months after a thaw-freeze. The crosswalk project plans available for viewing online do not seem to show a drain to collect and remove rainwater. Thank you for helping us all by addressing this!

Case Date:

10/7/2020

Hello, I have a couple of questions I would like to see if you can address. First, there are two Lime scooters at the corner of Orris and Monroe that have been there for 4 days. Is it possible to have these impounded? They are an eye sore and blocking the sidewalk. Next, will the orange fence around the vacant lot at the corner of 14th and Monroe be removed anytime soon? This is also an eyesore. I am asking only because it makes this part of town look messy and I do not think it deserves that reputation. Thank you for your time.

Case Date:

11/8/2020

The retaining drainage Channel wall below the driveway is falling apart. This is a serious safety hazard. Additionally, tons of weeds are growing inside the channel that need removal and cleanup. This over growth is another reason why the cracks are appearing and the channel walls are falling apart. Please take action promptly. Thanks.

Case Date:

1/2/2021

Other: From E. 3rd street entrance to Park Ridge addition, there is a significant slope of the street to the west side creating pooling of rainwater and debris. The continued presence of water/mud/debris has caused breakdown and potholes in the pavement. These potholes are "patched" periodically, but quickly erode again due to the inadequate drainage system. The nearest storm drain is approx. 1/2 block north on the east side of the street -the slope of the road on the opposite side of the storm drain. I have added pictures to show the issues directly in front of my house, however, the same conditions exist along the entire block. From my understanding, the road was to be resurfaced this past summer. I have concerns if the street drainage issue is not addressed prior to this, there will be continued problems. There is to be a new city bus route beginning soon which will have the buses traveling this portion of the road several times a day and will most likely factor in to creating more problems with the pavement. Thank you for your attention to this matter.

Case Date:

4/4/2023

Gas utility dug up driveway and recently the new cement was put in but they left a large (heavy and immovable) clump on the lawn. Also the edge of the driveway is collecting water from the small ditch next to it they dug up. It’s been about a week now - I thought originally they might come back to take care of it.

Case Date:

8/5/2023

water main draining into street on Lincoln just south of Grimes

Case Date:

10/11/2022

A private utility company cut a large hole in my driveway without permission. After removing that portion of my driveway they dug out what appears to be an area 3 feet deep and at least 2-3 feet wide just underneath my driveway. A piece of plywood was placed on top and is not secure. I’m not only afraid that someone will fall I. The hole, but also that an entire portion of my driveway will collapse into the ground. I have attempted to contact the private company (AT&T) and while they have opened a claim, I have yet to hear back from them in regards to this public safety concern and also how they plan to fix my driveway. My home sits on a very busy and trafficked corner in The Highlands. Lots of pets, small children, families walking all day. In addition, I can already see that area has shifted and sunk.