Case Date:

5/5/2023

Black water or gray water is bubbling up from the pavement right above Basswood Drive at the above address, it's pouring into the stormwater drain

Case Date:

4/29/2024

Raised valve cover in sidewalk creating trip hazard.

Case Date:

6/10/2020

Strong sewage smell in our kitchen, laundry room and bathroom. The city has come out every year to clear the main sewer pipe running under the easement between our house and the neighbors house. IMPORTANT: Last year the city ran a snake and said there were no blockages. The problem persisted and they came back with a remote camera and saw "All kinds of roots creating blockages" from my neighbors tree. Please learn from the mistakes of last year and bring the video equipment first this year...PLEASE!

Case Date:

7/13/2021

The storm water inlet looks like it is washing away under the grate cover and have a sinkhole and erosion problems on the back side.

Case Date:

2/27/2024

For years there has been a strong sewer smell in the this area. (I have paid for plumbers to examine my house and the problem is not in the house.) As the cable workers have been laying the cable, I asked various if they also smelled the sewer odor and if they knew where it might be coming from. There were three basic answers: (1) A "lift station" in one of the drains may be faulty; (2) the terrain where sewage may back up at the crest of the hill; and (3) the manhole cover between houses at 909 West Gourley Pike is old and may be corroded so that the sewer gas is able to escape.

Case Date:

12/12/2020

Erosion undercutting sidewalk. Half way between Fenbrook Ct. and S. Baldwin Dr. on the north side of Fields Dr (aka Fenbrook Ln) near the retention pond the sidewalk is undercut and will eventually break. The erosion is on the north edge of the sidewalk.

Case Date:

3/23/2022

No water pressure

Case Date:

4/1/2023

A fallen tree is partially blocking the drainage ditch that flows under the B-Line and railroad tracks, directly opposite the B-Line from lamppost 135.

Case Date:

1/28/2024

Complex, long-standing problem: water pools and has nowhere to drain to on Woodlawn just north of 12th Street and up against the south side of the RR tracks. This isn't such an issue when the temperature is reasonable, but when it freezes it poses a sliding risk when the train is approaching. Major accident just waiting to happen.

Case Date:

12/11/2020

A landscape crew repairing the lawn area that was disturbed from an accident last week noticed a leak that was caused by the vehicle. The vehicle apparently had driven over the meter pit. The pit was filled with water, and the City of Bloomington meter was leaking. Nature’s Way staff was able to turn the water connection to that meter off. They recommended we contact COB so that they can address installing a new meter connection, or what repair is deemed necessary.