Case Date:

8/11/2020

I am attempting to log into my parking account to appeal a parking ticket. I am unable to log in, and get the error message shown in the screen when I attempt to recover my userID using my email geoff.mckim@gmail.com. I called the number shown on the Web site for this error (Parking), and the woman who answered pretty much knew nothing about what I was talking about. After I stated that I called exactly the number that I was supposed to call for this problem, she said "OK, I'll have an IT person look at it." and hung up. Which is fine, but she didn't take any of my information so I'm not sure that will actually result in this getting fixed. Can you possibly clear up his issue so I can log in and appeal the ticket in a timely manner? Thank you very much!!

Case Date:

12/16/2021

I called and was told I need to discontinue my service online and not over the phone. But your form online will not allow me to type in the address of the property that I need the service discontinued. It will not let me submit the request without this information, but it won't allow me to type in the address. Am I doing something wrong or is your form the issue? Please let me know how I can make the request to discontinue service, as we are closing on this property on Dec 28th. Thanks.

Case Date:

11/1/2023

I created ticket 186158 and got an email from Billi Bowlen with a question. But, I don’t know how to reply to the email as it was sent from uReport and return email is no-reply@bloomington.in.gov (uReport)

Case Date:

3/6/2020

The website advertised in the photo does not exist. Why is the city paying to advertise for non-existent websites?

Case Date:

11/29/2022

Hello - This year I have twice alerted the City to issues with individuals who were still actively receiving uReport cases in the uReport system and listed on the City directory as employees despite having terminated their employment with the City. I would suggest the City look into how it deals with former employee accounts and emails in City systems as it is wild to be that the City does not seem to have controls in place for it. See Case # 181859 and Case # 180664 for the two examples of the City allowing uReports to go sit in inboxes of ex-employees and go unresolved for the concerned citizens of Bloomington reporting issues to the City government. Time to audit the systems and clean this up! Good luck.

Case Date:

10/30/2021

Why do ureport complaints sometimes disappear? For example, 178022 and 178023 were put in yesterday but they are now unviewable. How can the public know what their statuses are? It cannot be due to content of the reports because a simple search in ureport for "occupancy" yields other reports, albeit the most recent is 7 years old now.

Case Date:

7/28/2023

404 error on 2023 survey files https://bloomington.in.gov/communitysurvey

Case Date:

1/29/2020

Thought you might want to add Switchyard to the listing of playgrounds/parks located adjacent to my street address, which is in Peppergrass subdivision off Walnut Street Pike South (3839 S. Laurel Court). It's only a couple of miles from Peppergrass. Thank you!

Case Date:

3/10/2020

Need to update name in online system

Case Date:

8/10/2021

Last night - around 8:00PM there was a drone flying and then stopping above our house for about a 15 minute period. Cannot I find out who this was and what the nature of the data collection was?