Case Date:

11/29/2022

Hello - This year I have twice alerted the City to issues with individuals who were still actively receiving uReport cases in the uReport system and listed on the City directory as employees despite having terminated their employment with the City. I would suggest the City look into how it deals with former employee accounts and emails in City systems as it is wild to be that the City does not seem to have controls in place for it. See Case # 181859 and Case # 180664 for the two examples of the City allowing uReports to go sit in inboxes of ex-employees and go unresolved for the concerned citizens of Bloomington reporting issues to the City government. Time to audit the systems and clean this up! Good luck.

Case Date:

4/17/2023

Signs downtown ask people to go to the city’s website for alternatives to giving money to panhandlers. But several of the links are inoperative. Not really helpful to people looking for options. Thank you

Case Date:

10/30/2021

Why do ureport complaints sometimes disappear? For example, 178022 and 178023 were put in yesterday but they are now unviewable. How can the public know what their statuses are? It cannot be due to content of the reports because a simple search in ureport for "occupancy" yields other reports, albeit the most recent is 7 years old now.

Case Date:

1/30/2024

Deep pothole near 601 N Summitt St created by gigabitnow installers. NOTE: I tried submitting this from my iPhone 14 Pro and the request never fully resolved. I'm happy to show someone what is going on to be able to submit uReports from my phone.

Case Date:

8/11/2020

I am attempting to log into my parking account to appeal a parking ticket. I am unable to log in, and get the error message shown in the screen when I attempt to recover my userID using my email geoff.mckim@gmail.com. I called the number shown on the Web site for this error (Parking), and the woman who answered pretty much knew nothing about what I was talking about. After I stated that I called exactly the number that I was supposed to call for this problem, she said "OK, I'll have an IT person look at it." and hung up. Which is fine, but she didn't take any of my information so I'm not sure that will actually result in this getting fixed. Can you possibly clear up his issue so I can log in and appeal the ticket in a timely manner? Thank you very much!!

Case Date:

8/19/2021

Case Date:

3/8/2022

I am trying to file a police report and after entering the address the page returns with an error. I cannot file without this step.

Case Date:

8/12/2023

Each time I enter 219 E. 8th St. to find the trash/recycle day, that address is not recognized!

Case Date:

11/1/2023

I created ticket 186158 and got an email from Billi Bowlen with a question. But, I don’t know how to reply to the email as it was sent from uReport and return email is no-reply@bloomington.in.gov (uReport)

Case Date:

1/2/2023

This address is not showing up on the MyBloomington search: https://bloomington.in.gov/mybloomington/