Case Date:

8/1/2023

--Exterior-- Large hole in exterior wall exposing reinforcement materials. 2 windows where the sealing to the double paned glass is defective Man drilled holes in foundation of unit thought to be main cause of pest infestation Exterior clogged dryer vents pose risk for CO --Interior-- Damaged baseboards including large gaps and chipping paint Expired inspection of fire extinguisher Broken stove capacitor - front left burner on max heat with any temp setting Bug, urine and droppings found on baseboards Damaged plumbing caulking on tub along with mold/mildew on most if not all sealant and surrounding areas of tub Ripped carpets along doorway thresholds in bedroom and office, tripping hazard Chronic exposure to insecticides in laundry room causing medical symptoms Unable to use laundry unit or laundry room due to active infestation Slip hazard due to large amount of chemicals on laundry room floor pose a risk for injury to residence and others Other No move in inspection. Sent an email to leasing office of dirty and damaged areas, never replied No contact from leasing office about current infestation or a plan of action Ignored maintenance requests from over a month ago Paying full rent although unable to access or use any units within laundry room Concerns of safety due to insecticides, long term chemical use, slip hazards Concerns for safety due to humidity in apartment and suspected mold Management not providing a safe and habitable place of living

Case Date:

10/30/2023

WILD BIRDS HAVE ENTERED EXHAUST VENTING AND ATTACKING HOUSE DAILY! RIPPING ANIMALS APART IN THIS VENT AND CAUSING DISEASE AND HORRIFIC ANIMAL SCREAMING EVERY MORNING WE CAN NOT TAKE IT ANYMORE AND SHALL REPORT THIS TO THE GENERAL ATTORNEYS OFFICE IF NOT REMEDIATED. THANK YOU FOR YOUR IMMEDIATE ASSISTANCE- NIKKI PALAIGOS AND CHRISTINE KEMP AND RACHEL LANG AND GRACE RUNGE

Case Date:

11/15/2023

I'm unsure of the proper office to contact; however, there is a vacant property at 610 N. Park Ridge Rd. in the Park Ridge East neighborhood. I believe the man who was living there died about 1 year ago. A tree had fallen on the house and after about a month or so, was removed. The house still has a hole in the roof with a tarp over it, a car in the driveway that is rusting, and is deteriorating overall. Another neighbor - probably the owner of the house at the end of the cul de sac of Wiltshire Court - has been parking 2 vehicles in the grass off the road of the vacant house. That same neighbor appears to have multiple vehicles parked in the cul de sac of Wiltshire Ct. Thank you for any assistance you can offer.

Case Date:

4/3/2024

Re: 1709 E Circle Drive. Maybe it is time to remember the tenants that the broken office chair that they first had in front of their house for weeks, but then moved towards the neighbor house at 1805 Southdowns, will not magically disappear unless they call the Sanitation Department for an extra trash pickup.

Case Date:

4/11/2024

The potholes going into The Village are INSANE. I have called and called the office and have yet to get a clear answer as to when these multiple potholes would be filled. One of my friends works in the office and said they are aware- and are also aware they are 4 inches deep. The road going into the complex is very narrow and now filled with potholes- making it impossible to avoid them. These will cause very serious damage to my car.

Case Date:

4/30/2024

The grass at Vivo Apartments is over 2 ft tall. No one works in the office nor do they return phone calls.